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Utility Conservation/Efficiency Coordinator
Company | City of Santa Clara |
Address | Santa Clara, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Government Administration |
Expires | 2023-05-08 |
Posted at | 1 year ago |
Salary
- Silicon Valley Power: This position is located within the Customer Engagement Division, primarily responsible for energy efficiency, conservation, electrification and low income programs serving Silicon Valley Power's residential customers. The successful candidate will assist in the development, implementation and evaluation of programs, education and outreach efforts and program marketing. Such efforts include, but are not limited to, performing home energy audits, investigating high bill complaints, developing messaging and providing content for outreach campaigns, providing presentations to school and community groups, preparing and instructing glasses on energy efficiency, conservation and electrification topics, providing supervision to interns, processing rebate applications and interconnection agreements, and working special events to provide program information to the general public.
- Water Sewer Utilities: This position is primarily responsible for Water conservation and efficiency for residential, commercial, Industrial and Institutional customers. The successful candidate will assist in the education and outreach efforts, enforcements of water conservation ordinances, policies and programs. Such efforts include, but are not limited to, performing developing messaging and providing content for outreach campaigns, providing presentations to school and community groups, preparing and instructing classes on water conservation and efficiency, processing rebate applications, and working special events to provide program information to the general public. Work with other city department like Community Development, Communication, Sustainability and Compliance division. Represent the City water department to water suppliers' and outside agencies meetings.
- Develops and manages conservation and/or efficiency incentive programs;
- May install or provide advice in the installation of energy or water-saving devices; and
- May direct and supervise support staff, part-time, as-needed or contract employees and volunteers in the implementation of conservation and/or efficiency programs;
- Responds to customer comments, complaints, and inquires regarding usage and bill calculations;
- Represents the City regarding conservation and/or efficiency issues before the assorted governmental agencies, energy and/or water suppliers, chambers of commerce, apartment and homeowners associations and community groups;
- Develops and implements public information programs concerning conservation and efficiency, including press releases, newsletters, flyers, bill stuffers and other forms of information;
- Sets up displays or workshops, classes and conservation and/or efficiency presentations;
- Develops programs for annual awareness weeks;
- Maintains records/databases for collecting statistical data on water or energy usage, prepares reports, and processes forms and applications;
- Performs and/or organizes residential and/or commercial audits and verification or compliance inspections;
- Assists in applying, tracking, reporting, and monitoring grants;
- Prepares technical reports concerning the use of energy or water;
- Coordinates with City departments to encourage the installation of energy and water efficient products within City facilities and identify and develop policies that require energy and water efficient use in new construction and development;
- Performs related work as required.
- Coordinates support services to produce conservation and/or efficiency and services materials;
- Analyzes and audits data, assists in making recommendations, and presents information to staff and customers;
- Coordinates conservation and/or efficiency efforts of other City departments and agencies of the City;
- Investigates and assists in implementing rate incentive programs;
- Determines the cost-effectiveness of various conservation and/or efficiency programs and techniques for the customer and the utility;
- Orders and maintains an inventory of plumbing fixtures and parts and other conservation components, and maintains an inventory of completed landscape projects and products.
- Inspects and audits landscape sites, and irrigation plans and systems to ensure it meets plan requirements collects and analyzes data related to water use and prepares recommendations for increased efficiency.
- Advises City contractors on the City's plumbing fixture replacement and landscape improvement programs, including information on minor plumbing retrofits, making minor repairs on irrigation systems, water faucets, toilets, and other plumbing fixtures.
- Assists with enforcing the City's water conservation ordinances, policies, and programs. May provide assistance to supervisor and issue administrative corrective letters and/or citations in accordance with applicable regulations; and works with residents and business owners to correct related municipal code violations.
- Graduation from an accredited college or university with a Bachelor's degree and major course work in engineering, environmental studies, business administration, education, public administration, communications, or a closely related field; AND
- Two (2) years of experience involving, energy, water or other resource conservation/efficiency and customer service program management.
- If assigned to Water & Sewer Utilities, an American Water Works Association (AWWA) Water Use Efficiency Practitioner Grade 1 Certificate within 12 months of appointment is required.
- Possession of a valid Class C driver's license is required at the time of application and for the duration of employment.
- If assigned to Silicon Valley Power (Electric Department), a certificate of completion of, energy auditing, energy management, resource conservation, efficiency or communications courses is highly desirable.
- Experience educating the public and developing educational materials, involved in the implementation of conservation and efficiency programs and administering rebate programs.
- Must be able to perform all the essential functions of the job assignment.
- May be expected to work evenings and weekends as required.
- Must be able to lift up to 50 pounds, move large appliances short distances and climb ladders to inspect attic spaces for certain programs.
- Laws and regulatory codes applicable to usage and conversation and/or efficiency for assigned area of work, including Federal, State, County, and local mandates;
- Utility safety;
- Energy and/or water saving technologies or devices;
- Principles and practices of conservation and demand-side management, including the use of common utility benefit/cost ratio tests;
- Electric and/or water generation or efficiency technologies and terminology;
- Elements of utility generation, supply and distribution systems;
- Electric and/or water rates and bill calculations for assigned area, including energy or water demand and power or water factor;
- When assigned to the Water and Sewer Utilities: The rules and regulations of the California Water Code, Department of Water Resources and State Water Resources Control Board: water efficiency legislation, water conservation and drought planning, water loss performance standards, standards for residential, commercial, industrial, institutional indoor and outdoor water efficiency standards.
- Principles and practices of developing management plans and efficiency ordinances;
- Common utility terms and formulas;
- When assigned to Silicon Valley Power (Electric Department): The laws and regulatory codes applicable to energy use and energy efficiency, including the State Energy Efficiency Standards for Residential and Nonresidential Buildings (Title 24) and State Appliance Efficiency Standards (Title 20); and
- Principles and techniques of supervision and personnel administration;
- General building construction and components;
- Principals and practices of lighting, weatherization, building electrification and indoor climate control;
- Explain and implement a variety of energy and water conservation and/or efficiency measures, policies and services;
- Test and analyze customer usage impacts;
- Work in a team-based environment to achieve common goals;
- Analyze data and assist in making recommendations;
- Work with community groups and the public by presenting at and conducting workshops and educational events on energy and water efficiency and conservation;
- Conduct site evaluations and audits for overall efficiency and conservation management purposes; and
- Establish and maintain effective working relationships with those contacted in the course of work, including City Departments, the public, local schools and non-governmental organizations;
- Follow oral and written instructions and communicate effectively orally and in writing;
- Speak on a one-to-one basis and in front of groups of various sizes;
- Write, organize and effectively present informational material for public distribution using common computer applications, including City systems and applications (Microsoft Office Suite) and presentation programs;
- Work tactfully with the public and co-workers;
- Learn, apply and assist in enforcing appropriate municipal codes and ordinances, including the California Plumbing Code if assigned to Water and Sewer Utilities;
- Ability to supervise and/or train subordinates;
- Effectively handle multiple priorities, organize workload and meet deadlines;
- Provide effective customer service.
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