Utility Billing Manager Jobs

Wage: $18.50/hr

Overview

Multi-Unit Property Complexes typically receive and pay a single bill per utility for an entire property. They contract with Conservice to split the bill between residents. As a billing manager at Conservice, you will prepare timely and accurate billing statements to residents to ensure that properties get reimbursed for the expense and residents pay a fair portion of the utility bills, while helping them achieve their strategic goals.

Location:Can be remote:ID, WY, UT, ND, AL, FL, GA, MN, OK, NC, SC, SD, TX, WI

Shift: Monday - Friday, 8:00 AM - 5:00 PM Full-Time

Responsibilities

Primary responsibilities in the position revolve around managing our client's Billing needs. This could consist of any one of the following items:

• Maintain excellent customer service skills when handling client questions
• Working with clients to achieve mutually beneficial Billing solutions
• Utilize Excel to work through various problems that might arise in Billing
• Continuously look for ways to problem solve and increase personal productivity as well as that of the team
• Using custom software to calculate utility bills for each resident or tenant

Qualifications

Because this position has constant contact with our clients and has a very high potential, we believe that our team members should exhibit some of our highest standards of excellence. Some of these qualities include, but are not limited to:

• Quick learner and ability to manage stressful situations
• Great attitude and a willingness to learn in-house software
• Excellent organization and time management skills
• Manage client needs as well as team needs for managing workload
• Proficiency in Google Suites and Excel. Remote connections, Zoom/Google Meets
• Ability to solve problems and research information
• Able to communicate effectively with clients either by phone or email
• Attention to detail, specifically working to maintain top accuracy and timeliness metrics
• Ability to self-manage and take initiative to complete work in a timely manner

Education & Experience

• Proficient knowledge of Excel
• 2+ years working in an office environment and/or working directly with clients
• High school diploma or equivalent