Unit Manager Jobs

The California State Lottery is looking for a Unit Manager for the Gaming Vendor Management Unit.

Come join a winning team, and apply today!

and Duties:

Under the supervision of the Chief Innovation Officer (Information Technology Manager II), the incumbent is responsible for planning, organizing, and directing the work of the California State Lottery (Lottery) Gaming Vendor Management Unit. By direct management of staff, responsibilities include setting and implementing information technology (IT) processes and standards; formulating and executing long-range vision and objectives; and aligning, reviewing implementation, and conformance of the Unit with organizational policies and objectives. The duties for this position are focused in the Business Technology Management, IT Project Management, and Software Engineering domains; however, work may be assigned in other domains as needed.

Duties include, but are not limited to the following:

•Provides strategic direction, guidance, technical expertise, decision-making, mentoring and support to build and supervise high-performing teams.

•Develops organizational structure and functional roles and responsibilities for gaming vendor management and oversight.

•Collaborates with internal stakeholders including information technology (IT) and business resources to develop best practices for gaming vendor management, gaming services, and technical oversight.

•Serves as the point of contact for incident management and customer support between external vendor, Lottery management, and stakeholders consuming gaming services and solutions

•Collaborates with other Information Technology Services Division (ITSD) managers within the Division, management resources within the division, business partners and vendors, to advance the goals and objectives of the California State Lottery IT Strategic Plan to achieve business value and outcomes.

•Manages relationships between gaming system vendors and Lottery’s business areas.

This position requires a current Information Technology Specialist I exam. If you need to take the exam or if your score has expired, click here for Information Technology Specialist I to gain list eligibility.

https://www.calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=2PBBX

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience in leading and directing contract management, vendor management and project oversight activities.
• Excellent interpersonal and customer service skills with the ability to adjust to changing priorities and quickly respond to urgent matters.
• Proficient understanding of project management principles, practices, and frameworks to drive complex initiatives, efforts, and projects to successful outcomes.
• Demonstrated leadership skills including the ability to engage, inspire, empower, develop, and mentor staff.
• Excellent written and verbal communication skills with ability to clearly communicate difficult messages and influence opinions of teams, stakeholders, leaders, and executives, adapting style to various audiences
• Expert knowledge of time management techniques to provide for efficient prioritization and completion of competing work assignments for self and subordinate staff.
• Possess strong skills in leading and directing service management and customer support of the application.

Job Type: Full-time

Pay: $8,591.00 - $11,512.00 per month

Benefits:

• Paid time off
• Life insurance
• Retirement plan
• Employee assistance program
• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Flexible spending account
• Parental leave

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person