Tucson Based Application/Systems/Quality Engineer

Phocos, http://www.phocos.com , is a global manufacturer of solar components and Energy Storage solutions for off-grid and edge-of-grid power supplies. With over 20-years of experience, Phocos designs and supplies high-quality power conversion and energy storage solutions that provide reliable power

Anywhere, Anytime, Any-Grid. With over 3 billion people in the world living without access to reliable power, we have work to do, and we want you to join our team to help us provide world-class solutions to meet the world’s growing power demands while contributing to a decarbonized planet.

Phocos is currently seeking an ENTRY LEVEL, TUCSON BASED Applications Engineer I to support our global Sales, Support and R&D Teams.

Reporting to the Director of Engineering, the Applications Engineer I is an integral part of the Technical Support team. They are responsible for fielding and resolving technical support inquiries, warranty claims as well as providing internal/external technical training on best practices for proper deployment and utilization of Phocos products. In addition, the Applications Engineer I works in tandem with Sales Managers and key clients to clearly define technical requirements for key accounts and projects, prepares and maintains external and internal specifications documents and works with R&D and production staff to ensure supplied solutions result in 100% customer satisfaction.

Responsibilities:

• Collaborates with Sales staff to define product requirements for key clients.
• Learns and understands best practices for off-grid PV system installation and completes NABCEP PV Technical Sales certification
• Prepares Market Requirements Documents (MRD) for new product solutions to capture customer requirements for Product Management and R&D.
• Learns and stays current on all applicable standards related to the use of the company’s products including, but not limited to: National Electric Code (NEC), UL1741, ANSI 12.12.01, SAE J1455/SAEJ400, and IEC 62109.
• Ensures current and future products comply with any and all applicable standards for target applications.
• Represents Phocos at industry association meetings, trade shows, and conferences.
• Works with R&D engineers to write Product Requirement Documents (PRD) for new product solutions based on an approved MRD
• Supports the Americas sales staff with system design and product selection questions related to functionality and capability of products
• Writes, reviews and executes tests plans and documents results in formal reporting.
• Fields, documents and resolves all customer technical and system design questions for the Americas region.
• Delivers internal and external product technical training seminars.
• Coordinates with Phocos manufacturing facilities and sub-contractors to ensure reliable, efficient production of products.
• Supports the R&D team with preparation of 3D CAD drawings and assembly drawings as part of the R&D process.
• Coordinates and assists R&D Engineers in Germany, the US to ensure prompt, accurate product development and delivery.

Knowledge/Skills/Competencies

• Strong customer service, presentation and relationship management skills
• Refined problem-solving skills.
• Able to work effectively cross-functionally and with other global offices to achieve objectives.
• Thorough record-keeping and documentation skills.
• Knowledge of basic electrical theory.
• Demonstrated aptitude in managing multiple concurrent projects via effective time- and project-management techniques.
• Previous experience with 3D CAD modeling a plus.
• Previous experience with THT/SMT soldering a plus.
• Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external stakeholders.
• Demonstrated experience using digital multimeters, DC power-supplies, oscilloscopes, and similar testing equipment.
• Previous experience with power electronics and/or solar applications a plus.
• Occasional overnight travel is required up to 20%
• Self-motivated, team player.

COVID-19 DISCLAIMER: As of the posting date of this position, all company-related travel is postponed until further notice from Phocos management to protect the safety of all Phocos employees and combat the spread of COVID-19.

Required Experience:

• Fluent in English (Spanish, Mandarin, Cantonese, and/or German a plus)
• Entry Level - will work around one's college schedule

Education:

• Bachelor’s Degree in Industrial Engineering, Systems Engineering, Mechanical Engineering, or Electrical Engineering.

Job Type: Full-time

Pay: $66,407.00 - $73,189.00 per year

Benefits:

• Referral program
• 401(k) matching
• Professional development assistance
• Vision insurance
• Dental insurance
• Life insurance
• Health insurance
• 401(k)
• Employee assistance program
• Flexible schedule
• Health savings account
• Paid time off

Compensation package:

• Signing bonus
• Bonus pay

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Phocos supports a hybrid working environment and is flexible to individual comfort levels around COVID-19. As of the time of this posting, mask wearing is optional while inside the office due to low virus transmission levels.

Ability to commute/relocate:

• Tucson, AZ 85719: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Associate (Preferred)

Experience:

• Electrical engineering: 1 year (Preferred)

Work Location: In person