Service Writer - Ridenow Powersports Tucson

At RumbleOn, the country’s leading retailer of powersports, our success depends on serving our customers with the best team members in the industry! If your career goals include making a valuable contribution in an exciting and growing company and you love powersports and motorcycles, ReadOn!

RideNow Powersports Tucson, a subsidiary of RumbleOn, is seeking outgoing, friendly individuals to join our Service Team! If you are a positive, upbeat, and interactive Service Writer with a passion for customer service, this opportunity may be perfect for you!

Responsibilities

• Schedule appointments for repair, maintenance, recall work
• Follow the status of a customer's powersports vehicle from service bay entry through the completion of work
• Maintain current technical qualifications by completing all training programs assigned by the Service Manager
• Communicate any changes in timeline, repairs, or cost to the customer
• Upon completion of work, review the work order with the customer
• Greet customers, inspect their powersports vehicles, and answer questions
• Offer additional services and products, including special promotions
• Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified
• Review Repair Orders in progress to ensure quality and timeliness
• Advise customers on necessary/suggested services and cost
• Other duties as assigned
• Document problems with Motorcycles, ATVs, Side-by-Sides, and Personal Watercraft and clearly describe them on the Repair Order

Requirements

• Valid driver's license and a good driving record
• 1+ years Commission Based customer-facing sales experience (preferred)
• Ability to multi-task in a fast-paced environment
• Pleasant, energetic, conscientious, and dependable personality
• Excellent customer service, verbal and written communication skills
• A positive attitude, good work ethic, and professional appearance
• 1+ years of Powersports or Automotive Dealership service experience
• Must pass a pre-employment background check, MVR, and drug screen
• Motorcycle Endorsement preferred

Benefits

What RumbleOn/RideNow Powersports Offers You:

A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus...

• Generous Vacation/PTO Plan
• Dedicated leadership team who supports and cares for employees
• Life and disability insurance
• The opportunity for growth and a solid long term career...we promote from within!!
• Generous training pay and 100% performance based pay plan allowing you to maximize your earnings!
• And more…
• Employee discounts on purchases
• Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance!)

All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment