Transportation Dispatcher Jobs

Position Summary:
Transportation dispatchers coordinate the movements of trucks that are entering terminals. A transport dispatcher contacts drivers and communicates with them through computers, phones, or text message. They assign the drivers to their respective vehicles and make sure that they leave and arrive according to schedule.

Duties and Responsibilities

• Dispatchers need to keep track of the progress that drivers make along their routes
• Will need to be able to take after hours calls and log them accordingly for time keeping purposes.
• Besides dealing with drivers on a daily basis, they must also handle any request and complaint made by the customers.
• They use large control boards in a companys office to follow the route taken by the drivers
• Note: This job description is not all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.
• They also check the drivers in and out time and transfer these records into a companys files

Skills and Specifications

• As dispatchers receive a large number of calls and problems at the same time, they need to stay organized and prioritize the order of calls
• They must be able to work under pressure
• They also need to be adaptable to lengthy and strenuous working hours; dispatchers generally work a 40-hour week, and spend long periods sitting at their desk
• Dispatchers need to have strong communication skills; they must give instructions clearly so that they are understood by the drivers