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Company | All Temperatures Controlled, Inc. |
Address | Pasadena, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Construction |
Expires | 2023-09-14 |
Posted at | 8 months ago |
All Temperatures Controlled, Inc. in Chatsworth, CA is actively seeking a reliable full-time Commercial Dispatcher to answer phones, schedule service calls, and assist with other administrative tasks as needed. Are you a customer service rockstar? Do you thrive in a fast-paced office environment? Keep reading!
- Year-round work
- 100% company-paid vision/dental insurance
- Strong PTO policy, including vacation, sick, holiday, and attendance pay
- Additional voluntary benefits, including disability and life insurance
- 50% company-paid medical insurance
- A matching 401(k) plan
- Communicate with customers and field technicians
- Communicate with relevant parties regarding account and billing issues
- Create an environment that achieves customer service/satisfaction and meets department targets
- Gather, process, and disburse information related to billing
- Work as a team with others within the office
- Monitor personnel and coordinate service and schedules
- Work with customers and team to provide technical support, resolve issues, and provide HVAC/R product maintenance
- Dispatch workers, crews, vehicles, and equipment to appropriate locations
- Customer service and computer experience
- 3 years of previous dispatching experience in a route-based service company
- HVAC/R or similar industry experience is a huge plus
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