Teller (24 Hours) - Los Altos

At Bank of the West, our people are having a positive impact on the world. Were investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. Bank of the West is now part of the BMO family, a leading North American bank with a 200+ year history of success. BMO offers abroad range of financial services to help customers achieve real financial progress and shares Bank of the Wests commitment in driving positive change for a thriving economy, a sustainable future, and an inclusive society.

As part of Bank of the West, you’ll be making a positive impact on the environment, your community, and the planet at a leading sustainable bank.

We’re looking for a motivated and eager learner to fill the role of Teller. As the human face of the bank in customer interactions, you’ll be responsible for providing high-quality service by processing transactions efficiently and accurately. This is an entry-level role, and an opportunity to develop skills and experience to become a Universal Banker.

You will process customer transactions including deposits and withdrawals while following bank policies and procedures, as well as regulatory requirements. You’ll also help customers with branch technology and proactively educate them about digital self-service options. As a friendly and helpful branch presence, you’ll chat with customers to identify referral opportunities for appropriate bank products and services. You’ll meet individual goals that contribute to increased branch sales, revenues, and customer experience.

Primary Location

United States-California-Los Altos

Job

Customer Service

Job Posting

Jul 12, 2023, 10:07:24 AM

Job Qualifications

To protect the health and safety of our employees and customers, Bank of the West may require all U.S. employees to provide proof of their vaccination status, and employees who are not fully vaccinated may be required to undergo regular testing.

What You Need

• The ability to understand and explain digital tools—for example, how to enroll in online banking, how to pay bills online, and how to make remote deposits
• A personable nature and good customer service skills, both verbal and written
• The ability to multitask effectively
• The ability to build relationships and work collaboratively
• The desire to build your knowledge of bank deposits, services, and regulatory requirements
• Problem-solving skills

What’s in it for you?

At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy.Bank of the West is now part of the BMO family, a leading North American bank with a 200+ year history of success. BMO offers abroad range of financial services to help customers achieve real financial progress and shares Bank of the West’s commitment in driving positive change for a thriving economy, a sustainable future, and an inclusive society.

We provide our team members with the resources they need to be successful at work, and to thrive outside the office. Whether it’s our healthcare benefits, a gym subsidy, parental leave, global opportunities, flexible working, or simply a pack of post-it notes, we make sure you have what you need.

Annual Hiring Range/Hourly Rate

$20.00 - $20.50

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

Benefits: Visit https://www.bankofthewest.com/about-us/careers/benefits.html for benefits information.

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.