Telecommunications Customer Service Representative

Are you someone who is looking for a fresh start? A new challenge? An opportunity to learn something completely new? We want to talk to YOU!

Alvearium Marketing works with nationally recognized telecommunications companies in the local Sacramento area. Through our partnerships, we have been able to help grow the business of our clients while growing our own as well.

Here at Alvearium Marketing, we offer the unique opportunity to every one of our employees to receive in-house training starting at ground level and extending through leadership and management training.

As our Telecommunications Customer Service Representative, you will learn:

• How to take your communication skills to the next level
• How to coach and train others
• The sales cycle and how to complete customer sales
• Personal development habits
• All telecommunications client product knowledge
• Other managerial responsibilities may be assigned
• Human resources elements
• How to answer customer questions

Requirements of the Telecommunications CSR:

• High school diploma or GED equivalent is not a requirement but is a plus
• Ability to work individually or as part of a team
• A student mentality and willingness to learn
• No prior knowledge of telecommunications is required
• 0-1 years of experience working in customer service, retail, or hospitality
• Must be passionate about working with others
• A drive for professional growth

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