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Telecommunications And Technology Customer Service Representative Jobs

Telecommunications Customer Service Representative
By New Island Enterprises At Orlando, FL, United States
A driven mindset with impeccable time management skills and a superior work ethic
Attend regular product training sessions with other CSR team-mates and upper-level management
Engage in communication with customers directly, be an expert on all product knowledge and educate them on their desired product inquiry
Communicate the features and benefits of specific products/services based on individualized needs
1-2 years of experience in a customer service or sales role is highly recommended
Excellent communication skills, both verbal and nonverbal
Telecommunications Customer Service Representative
By Alvearium Marketing At Elk Grove, CA, United States
Other managerial responsibilities may be assigned
All telecommunications client product knowledge
How to take your communication skills to the next level
No prior knowledge of telecommunications is required
High school diploma or GED equivalent is not a requirement but is a plus
0-1 years of experience working in customer service, retail, or hospitality
Entry Level Customer Service Representative - Telecommunications
By Next Level Recruiting Inc At Riverside, CA, United States
Must have Good Communication Skills and a Great Personality
Morale: Morale and attitude are fundamentals to success.
Must be 18yrs of age or older
Ready to work FULL TIME (no part-time available)
Driver's License a Plus but not Mandatory
Telecommunications Customer Service Representative
By Next Level Recruiting Inc At Rancho Cordova, CA, United States
Maintain excellent time management, professional customer service at all times, and be able to balance multiple projects and responsibilities.
Excellent interpersonal skills, tact, and a track record of success with customer-facing roles
Enthusiasm and aptitude for learning new skills
Process upgrades, downgrades, new product purchases, and facilitate delivery and installation efficiently and effectively.
Have the opportunity to engage in continuous professional development training sessions and participate in a dynamic team-based company culture.
1-2 years in a customer based role

Are you looking for a challenging and rewarding career in Telecommunications and Technology? We are looking for a Customer Service Representative to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing technical support. If you have a passion for technology and a commitment to providing excellent customer service, we want to hear from you!

Overview Telecommunications and Technology Customer Service Representatives provide customer service and technical support to customers who use telecommunications and technology products and services. They are responsible for troubleshooting customer issues, providing product information, and helping customers with product setup and installation. Detailed Job Description Telecommunications and Technology Customer Service Representatives are responsible for providing customer service and technical support to customers who use telecommunications and technology products and services. They answer customer inquiries, troubleshoot customer issues, provide product information, and help customers with product setup and installation. They also provide customer service training to new employees and assist with customer service initiatives. Job Skills Required
• Excellent customer service and communication skills
• Knowledge of telecommunications and technology products and services
• Ability to troubleshoot customer issues
• Ability to provide product information and help customers with product setup and installation
• Ability to provide customer service training to new employees
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of telecommunications and technology products and services
• Ability to troubleshoot customer issues
• Ability to provide product information and help customers with product setup and installation
• Ability to provide customer service training to new employees
Job Knowledge
• Knowledge of telecommunications and technology products and services
• Knowledge of customer service principles and practices
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience working in a telecommunications and technology customer service environment
Job Responsibilities
• Answer customer inquiries and provide customer service
• Troubleshoot customer issues
• Provide product information and help customers with product setup and installation
• Provide customer service training to new employees
• Assist with customer service initiatives