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Customer Service Representative Jobs

Company

Tidal Management

Address Hayward, CA, United States
Employment type FULL_TIME
Salary
Category Internet Publishing
Expires 2023-10-06
Posted at 7 months ago
Job Description
Are you someone who is looking for a fresh start? A new challenge? An opportunity to learn something completely new? We want to talk to YOU !


We work with nationally recognized telecommunications companies in the local Fremont area. Through our partnerships, we have been able to help grow the business of our clients while growing our own as well.


We offer the unique opportunity to every one of our employees to receive in-house training starting at ground level and extending through leadership and management training. As our Customer Service Representative, you will learn:


  • Personal development habits
  • Other managerial responsibilities may be assigned
  • The sales cycle and how to complete customer sales
  • How to coach and train others
  • How to take your communication skills to the next level
  • All telecommunications client product knowledge
  • Human resources elements
  • How to answer customer questions


Requirements of the Customer Service Representative:


  • No prior knowledge of telecommunications is required
  • Must be passionate about working with others
  • Ability to work individually or as part of a team
  • A drive for professional growth
  • A student mentality and willingness to learn
  • 0-1 years of experience working in customer service, retail, or hospitality
  • High school diploma or GED equivalent is not a requirement but is a plus


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