Technical Analyst / Entry (On-Site)

Classification: Contract
Contract Length: 9 months
Job ID: 16188069
CereCore® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America’s top-performing hospitals. We have served as leaders in finance, operations, technology, and as clinicians turned power users and innovators. At CereCore, we know firsthand the power that aligned technology can provide in delivering care. As a wholly-owned subsidiary of HCA Healthcare, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of health systems across the United States. Our team of over 600 clinical and technical professionals has implemented EHR systems in more than 400 facilities and provides managed services support to tens of thousands of health system employees. We work tirelessly to provide healthcare organizations specialized IT services that support the delivery of patient care. The Link to Life-Saving Care.
CereCore is seeking a Technical Analyst to join our team in Ocala, FL.
Responsibilities

• Good technical diagnostic skills and communication skills required.
• Respond to help desk tickets by providing systems troubleshooting to include printers, desktops, software and mobile devices
• Must have experience troubleshooting windows desktops and basic troubleshooting skills
• Provide support to hospital tech analysts in support of moves, new construction, and workstation builds and deployments

What are 3 must-have/desired traits/experiences that the Manager would most like to see?

• Technical experience –support/troubleshooting of endpoint devices i.e. Windows 10, mobile devices, printers, etc.
• Is there a dress code/uniform for this position? Business casual
• Are there any requirements / health screening for this facility? Yes, will need to work with our Employee Health to obtain clearance.
• Soft skills – can communicate with non-technical people, customer service skills
• Onsite at HCA Florida Ocala
• Strong drive to learn/grow
• What is the planned work schedule for this contractor (work hours)? M-F 8:00-5:00 with an hour lunch

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.