Task Force Cluster General Manager

Task-Force Cluster General Manager
Overview
The Task-Force Cluster General Manager, will oversee minimum 2-3 hotels. Providing multi-unit leadership, focusing on guest satisfaction, associate satisfaction, and owner satisfaction. Acting as a Direct Supervisor to Department Heads and Managers, the Task-Force Custer General Manager will provide support and resources, both in person and remotely. Other responsibilities may include but are not limited to the following: - Oversight of all financial aspects of each hotel in their portfolio: P&L, Capex, Forecasting and Budgeting. - Ensures operational excellence for at the hotel; provides support, critique and guidance to hotels falling short of brand standards and/or company expectations. - Ensure brand QA Compliance/Performance and approving action plans generated by hotel. - Acts as liaison between Departments and Ownership discipline coaches, including but not limited to: Sales and Marketing, Finance, HR, Learning, Facilities, PR, Revenue Management and Owner Relations. - Acts as role model and provide guidance on company culture. Selects, develops, manages and leads management team members. - Guides, develops and implements policies, procedure and systems to improve business operations. - Provides leadership relative to annual marketing plans.
Responsibilities:

• Produces monthly financial reports and knows at all times where the hotel stands against budget.
• Provides a professional image at all times through appearance and dress.
• Program.
• Conditions.
• Creates the hotel's annual budget and monitors the performance of the hotel throughout the year.
• Completes a direct bill audit semi-quarterly.
• Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.
• Ensures all departments are profitable and maintain strong working relationships.
• Focusing on employee development and retention and conducting regular employee meetings.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• All candidates will be required to complete a pre-employment drug screening and background check.
• Manages all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments.
• Responsible for understanding and adhering to attendance guidelines set forth in the employee handbook. Expected to report to work on scheduled days and at scheduled times.
• Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage
• Implements programs that meet corporate goals and objectives.
• Conducts area meetings semi-annually.
• Promotes hotel's policies and philosophies to employees and guests through direct and indirect interaction.
• Experience in multi-unit leadership strongly preferred
• Hour and Health laws.
• Creates local and national marketing plans and pricing strategies and knows market segments.
• Review’s marketing calls semi-quarterly to maintain a thorough understanding of market
• Protects the hotel and its assets through enforcing and maintaining a preventative maintenance
• Follows company policies and procedures and is able to effectively communicate them to subordinates.
• Evaluates the results of overall operations regularly and systematically and reports these results to the Chief Operations Officer.
• Completes a property Quality Assurance and franchise review semi-quarterly.
• Responds quickly to changing market conditions and revises strategies accordingly.
• Other duties as assigned by supervisor or management.
• Manages human resources functions of the hotel by controlling turnover, motivating employees,
• Actively participates in sales discussions, meetings and plans. Knows key account executives and business base. Knows monthly production levels for each salesperson on the staff.

Job Qualifications

• Comfortable working in fast paced environment and willingness to be on call when away from work.
• Strong leadership skills with strong oral and written communication skills.
• At least 5 years of related experience and/or training or equivalent combination of education and experience is required as General Manager.
• Bachelor's degree, Certified Hotel Administrator, and previous experience as a General Manager in the hotel hospitality field required.
• Attention to detail, Planning and organizational ability, Customer skills, as well as Computer skills and general Accounting knowledge.
• Mathematical skills are needed including, but not limited to basic math, problem solving, reasoning, negotiating, budgeting, profit/loss concepts, variances and percentages are often used.

What we offer you in return for your dedication and hard work is a rewarding benefits package that includes:
Wellness & Retirement:

• 401K with
• Vacation Time
• Work Life balance.
• Health Insurance and assistance with Deductible

Rewarding Hard Work:

• Employee discounts within your hotel brand
• Incentive based bonus program
• Discounts for friends and family within your hotel brand
• You are going to love being a part of our team! And we'll pay you for new team members you refer to ANY of our locations!

Career Growth:

• Free in-house training program-This unique program fosters employee growth throughout our associates' career with our company and has a clear path to get you where you envision yourself.

Equal Opportunity Employer