Systems/Network Analyst 3 Jobs

The UNM Information Technologies Academic Technologies Learning Environments Team seeks a Systems Network Analyst 3 to play a vital role in supporting the IT and Instructional Technologies in all learning environments that support the academic, administrative, and research missions of the University of New Mexico. This team supports the centrally scheduled classrooms, computer labs, and many departmental classrooms, conference rooms, and research labs. This position will be critical as the Learning Environments Team designs new learning spaces and develops support models for the University’s Colleges and Schools, departments, and branch campuses.
The ideal candidate will have a strong combination of technical and interpersonal communication skills, including but not limited to in-depth knowledge of audio-visual systems, Windows and Mac operating systems, networking, and remote management and assistance tools. This role will be widely responsible for working with departments to analyze their instructional technology needs, designing, installing, and maintaining most of the University’s learning environments, and supporting the faculty, staff, and students that use them. The successful candidate will work closely with the UNM Information Technologies Networking team to design and support various audio-visual virtual networks and provide systems support for the team’s Active Directory environment and Crestron Fusion RV infrastructure.

Manages a team of students to provide enterprise support for the main campus learning environments; including classrooms, computer classrooms/labs and conference rooms.
Work will be guided on a day-to-day basis via the University’s Help.UNM ticketing systems with overall projects and guidance from the team’s manager of Core IT Services in conjunction with the Associate Director for Academic Technologies.

See the Position Description for additional information.

Bachelor's degree; at least 2 years of progressively responsible experience directly related to the duties and responsibilities specified.

Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis.

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

The University of New Mexico has implemented a mandatory COVID-19 vaccine requirement for UNM students and employees. For detailed information, visit https://bringbackthepack.unm.edu/vaccine/vaccine-requirement.html

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.