Systems Administrator (It Systems Technical Specialist)

Systems Administrator (IT Systems Technical Specialist)

Salary

$69,159.00 - $111,505.00 Annually

Location

Anne Arundel County

Job Type

Full Time

Job Number

4488-MVA-TSS-05/23

Department

Motor Vehicle Administration

Opening Date

05/19/2023

• Description
• Questions
• Benefits

Description

Systems Administrator (IT Systems Technical Specialist)

Open Recruitment

Previous applicants need not reapply

Position Specific Recruitment

This is a position specific recruitment and is open to anyone who meets the minimum and selective qualifications listed below. The resulting list of eligibles will be used to fill this Maryland Department of Transportation Motor Vehicle Administration (MDOT MVA) position or function only. You will need to reapply for any future recruitment conducted for this job classification.

The Maryland Department of Transportation Motor Vehicle Administration (MDOT MVA) is seeking a qualified candidate for the position of Systems Administrator (IT Systems Technical Specialist) in the Technical Systems Services office.

This System Administrator will support and maintain the Windows server environment.

Responsibilities Include, But Are Not Limited To

• Maintaining and support VMWare and Nutanix Hypervisors.
• Managing and configure TCP/IP, DNS and DHCP using BT Diamond’s IP Control and MSDNS & MSDHCP tools.
• Configuring and maintain MVA’s server environment using Active Directory and Microsoft’s System Center Configuration Management application.
• Securing MVA network infrastructure, including servers, desktops and applications.
• Deploying security updates and patches using SCCM.
• Administrator of Windows File System and Active Directory domain. Includes creating and configuring objects, (i.e. user accounts and groups, group policy objects). Granting appropriate privileges and assigning file system rights.
• Supporting telecom infrastructure and applications including NEC’s voicemail, Global Navigator (GNAV), ACD, Queworx, and MVA’s customer Interactive Voice Response (IVR) System
• Building and maintaining the Virtual Servers and Virtual Desktop Infrastructure (VDI).
• Providing third-tier support and technical guidance for software and hardware problems from first and second tier support staff of Computer Network Specialist IIs, Leads, Supervisors and Managers. Responding to and resolving helpdesk service calls received via Maximo ticket system, email, or direct telephone contact.
• Providing 24/7 support for critical applications scheduled on a rotating basis.

Employees in this position are considered essential employees and are subject to emergency call back procedures, twenty-four hours a day, as may be required to maintain continuous operation of a facility. Employees in this position will also participate on a rotating on-call schedule one week at a time.

The current vacancy is at MDOT MVA Headquarters in Glen Burnie, Maryland (Anne Arundel County).

MDOT offers a generous and competitive benefits package. You can learn about our amazing benefits here: MDOT Benefits

Qualifications

MINIMUM QUALIFICATIONS:

Education: Bachelor's degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems, or other information technology-related field to include coursework in application, communication, database or operating systems software technology.

Experience: Three (3) years of experience designing, developing, testing, implementing, and maintaining application, communication, database or operating systems software. *One (1) year of the required experience must include with windows server management and VMWare or Nutanix Hypervisors.

The ideal candidate will possess VoIP experience.

• A Selective Qualification recruitment is utilized when the position requires specific or additional bona fide occupational qualifications (knowledge, skill, or ability). No substitution is allowed for a selective qualification.

Notes

• Experience operating multipurpose, multi-tasking computer systems; or scheduling, controlling input and output or maintaining a tape library to process data on multipurpose, multi-tasking computer systems; or evaluating, implementing and maintaining microcomputer hardware and software; or converting data from project specifications by developing program code using third generation or other generally accepted computer programming languages may be substituted for high school on a year-for-year basis
• An additional year of experience designing, developing, testing, implementing, and maintaining application, communication, database, or operating systems software may be substituted for the required education.
• Thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management Information Systems, or other information technology-related field to include coursework in application, communication, database, or operating systems software technology may be substituted for the required education.

Licenses & Certifications

None.

Additional Information

To Apply

Submit a DTS-1 application online at: https://www.governmentjobs.com/careers/mdotmd . The application must be complete at the time of submission and must clearly describe the required work experience. Employment dates (month and year) must be stated. Vague descriptions of experience will not be considered. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for. If you have held more than one position at the same employer, please list each position that you held and the length of time that you held each position. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted. Applications submitted online must be received by 11:59 PM if a closing date is noted. If you have general questions regarding employment opportunities with the Maryland Department of Transportation Motor Vehicle Administration (MDOT MVA), please call 410-787-7719.

Applicants who have education obtained outside of the U.S. will be required to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/).

The MDOT MVA is not sponsoring new employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H-1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.

The MDOT MVA is an equal opportunity employer. The MDOT MVA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation.

The incumbent in this position may be a member of a covered bargaining unit.

The state of Maryland is dedicated to a drug-free workplace, and as a result, employees are subject to the State's Substance Abuse Policy to include possible drug testing. Reasonable accommodations will be provided upon request.

The selected candidate may be subject to background and reference checks. A conviction is not an automatic disqualification to employment. Erroneous, misleading, or fraudulent information on an application is sufficient grounds for rejection from the hiring process, withdrawal of an offer for employment or immediate discharge.

Relay Service: 1-800-201-7165 TTY: 1-800-492-4575 An EEO/AA Employer

Date Issued: 05/19/23

Re-Issued: 07/13/23

Read All About Our Fabulous Benefits In Detail By Visiting

Come join the Maryland Department of Transportation Team. We offer more than just a paycheck.... We offer healthcare, dental, long term disability, flexible work schedules, and so much more.

https://www.mdot.maryland.gov/tso/pages/index.aspx?pageid=152

Don't miss out on a great opportunity for a challenging career along with fabulous benefits!

• Benefits are offered to all full-time, part-time permanent and contractual (partially subsidized) employees. Temporary employees do not receive benefits.

01

Do you have a bachelor's degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems, or other information technology-related field to include coursework in application, communication, database, or operating systems software technology?

• No
• Yes

02

Do you have at least three (3) years of experience designing, developing, testing, implementing, and maintaining application, communication, database, or operating systems software?

• Yes
• No

03

If you have indicated "Yes" to the question above, please provide the dates of employment (month and year), name of employer, and title of position held. Your response to this question must be reflected on the application form in order to receive credit. You may list more than one position if necessary. If you answered "No", please type "N/A".

04

Do you have one (1) year of experience with supporting windows server management and VMWare or Nutanix Hypervisors?

• Yes
• No

05

If you have indicated "Yes" to the question above, please provide the dates of employment (month and year), name of employer, and title of position held. Your response to this question must be reflected on the application form in order to receive credit. You may list more than one position if necessary. If you answered "No", please type "N/A".

06

Do you have VoIP experience?

• No
• Yes

07

If you have indicated "Yes" to the question above, please provide the dates of employment (month and year), name of employer, and title of position held. Your response to this question must be reflected on the application form in order to receive credit. You may list more than one position if necessary. If you answered "No", please type "N/A".

Required Question

Agency

Maryland Department of Transportation

Address

See Job Posting for Specific Address to Mail an Application ------------, Maryland, ------------

Phone

See Job Posting

Website

http://www.mdot.maryland.gov

Apply

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