Systems Administrator I Jobs

**Located in Chandler AZ**

If you’re bright, highly motivated and want to make a difference in education, then join our trailblazing edtech team! We’re catapulting secondary education into the digital age with our award-winning online curriculum and learning platform.

Privately owned and operated since 2001, StrongMind is stable, profitable and rapidly growing. Our forward-thinking teammates and leaders foster an innovative, creative and collaborative environment where our top priority is making our clients happy. StrongMind’s “work hard, play hard” culture is supportive, lively and fun. We offer great benefits including a competitive salary, health and dental, 401K, an onsite gym and generous PTO and holidays.

StrongMind is seeking a dynamic technical and innovative individual to join our team as a Systems Administrator. Systems Administrators are powerful. Push one wrong button and you’ll hear the cries of the users as you see their heads start popping-up and looking your direction. But you are a person who keeps their cool and you are able to handle the technical challenges facing you every day.

If you’d like to bring your cool head and awesome skills to a place that appreciates you, come to StrongMind. Our culture is one of cooperation, corroboration, and amazing people working to bring online education to way beyond just the next level – we want to define what education means.

As one of our Systems Administrators, you get to have hands-on experience with the technology we use in our daily operations.

Some of the cool things you get to do every day are:

Engineering and Provisioning

• Engineering solutions for project and operational needs
• Install and configure systems that support infrastructure applications or Asset Management applications.
• Develop and maintain installation and configuration procedures (SOP documentation)
• Contribute to and maintain system standards.
• Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

Operations and Support

• Perform regular review of backup/archival operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery images are created and tested, and media is synchronized off site as necessary.
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
• Perform regular file archival and purge as necessary. Create, change, and delete user accounts per request.
• Perform regular security monitoring to identify any possible intrusions.
• Perform daily systems monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Provide support per request from various constituencies. Investigate and troubleshoot issues.

Maintenance

• Maintain data center environmental and monitoring equipment.
• Configure CPU, memory, and disk partitions as required.
• Maintain operational, configuration, or other procedures.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
• Apply OS patches and upgrades on a regularly scheduled basis and upgrade administrative tools and utilities. Configure / add new services as necessary.
• Perform periodic performance reporting to support capacity planning.
• Upgrade and configure system software that supports infrastructure applications or Asset Management applications per project or operational needs.

Other cool stuff:

• Desktop management (Desktop Central)
• Jira/Confluence/Atlassian/Slack
• Helpdesk ticketing systems (Zendesk)
• System upgrades and migrations
• Secure Building Access Systems (PhotoID Badges)
• Systems imaging and deployment
• New systems roll-outs
• New systems pilot testing and support
• New User Setups
• VoIP phone system user, device, portal, and software management (RingCentral, Vonage Business)

KNOWLEDGE/SKILLS: (Stuff we’d like to see - You’ve got this!)

• Experience with monitoring technologies.
• Experience with Linux , Apple, and Windows operating systems, e-mail systems (Exchange/Outlook), M365, virtualization/hypervisors, firewalls, scripting (PowerShell, BASH)
• Two to four years Systems Administration/System Engineering experience, applicable technical education program preferred or relevant experience.
• Exposure to cloud concepts and cloud services (Azure / AWS)., leaping tall buildings (two-bounds are ok)…
• Willing to collaborate both within the team and with other teams.
• Organized, detail-oriented, and able to understand the need for task prioritization.
• Exposure to Agile methodologies.
• Some exposure to database technologies (MSSQL, Mongo DB, PostgreSQL).
• Analytical thinker and problem-solver.

DISCLAIMER:

People who work here may experience an awesome work environment with moments of amazing learning opportunities, a wide variety of systems, euphoria, laughter, camaraderie and friendships. Frequent side-effects include participating in events such as Hack-A-Thons, Lunch-and-Learns, company-wide outings, working out in our on-site gym, and hanging out with some of the most knowledgeable people in technology. We hire the right people and trust them to do their job. Let’s go get it done together.