Operations Systems Analyst I

Operations Systems Analyst I

Are you an Technology professional interested in automation and digitalization? Are you an energetic, problem solving leader looking for a fast-paced customer-centric environment?

Do you thrive working with internal and external customers; coordinating systems, project timelines and solutions? If so, DHL Supply Chain has the opportunity for you!

This role is passionate about warehouse management system (WMS) proficiencies an eye for businessmen. Could serve as the WMS lead and performs business analytics for the site/region.

Site Warehouse Management System (WMS)

• Could serve as the WMS Super User for the site.
• Performs basic configuration of the WMS.
• Understands the WMS database structure.
• Trains others on WMS functionality.
• Understands system-specific coding languages.

Business Analytics

• Builds, runs, and manipulates site management and/or customer reports.
• Analyzes discrepancies and assists in the design of procedures to reduce/eliminate site impact.
• Possesses sophisticated knowledge of Microsoft Excel; uses advanced functionality (e.g. HLOOKUP, Pivot Tables, Arrays), records macros and manipulates VBA code
• Possesses an intermediate knowledge of SQL; Writes intermediate queries to include use of sub-queries, performs basic query optimization, indexing, and adjusting
• Recommends and implements analytical tools that identify areas for improving service levels, reducing costs, and enhancing operations.
• Conducts feasibility analyses on processes and equipment; calculates cost/benefit, identifies business impacts, and proposes solutions.
• Collects and analyzes systems and operational data. Provides recommendations to improve efficiency of operations.

Warehouse Activities

• Contributes to Cost Model development.
• Understands basic zoning methodology with the ability to learn and become proficient.
• Collaborate with the Operations Team to review operating procedures and increase system efficiencies.
• Possesses a working knowledge of warehouse activities.
• Understands a warehouse layout with respect to the Cost Model and Customer Profile and contributes to its design.

Site Technical Support

• Solves problems and coordinates technical support for site operations and systems.
• Serves as site liaison for internal and external systems-related groups.
• Works with the customer to identify and resolve systems issues and enhance productivity.
• Serves as site lead for systems implementations and modifications.

Required Education and Experience

• Bachelor degree in IT similar field or equivalent experience, required
• 1-3 years analytics experience, required

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.