Surgery Scheduler Jobs

Description

Under minimal supervision, to perform a combination of specialized clerical tasks related to the effective scheduling of surgeries, including; obtaining pre-authorizations, scheduling of pre-operative and post-operative appointments, scheduling operating rooms and database maintenance of schedules.

NOTE: Applicants who meet the employment standards will be invited to take an online examination tentatively scheduled for the week of August 28th. You will be sent test information via the email address attached to your application.

Typical Tasks

• Inputs appropriate Current Procedural Terminology (CPT) and International Classification of Diseases 9 (ICD-9) codes into the computer system for billing purposes;
• Interviews patients regarding medical history and prescribed medications;
• Maintains master surgery calendar for physicians;
• Procures required surgery equipment and supplies;
• Prepares patient charts, pre-operative packets ensuring all information in the packet is accurate including, x-rays and pertinent lab work, prior to surgery; prepares necessary documents for medically urgent surgery cases;
• May perform any related duty, as required.
• Schedules patient surgical procedures; prioritizes ancillary appointments; and coordinates pre-operative and post-operative procedures, essential equipment, and supplies for various medical clinics in order to optimize operating room usage;
• Maintains files, records and databases regarding surgery schedules, and backup logs pertaining to pending patient surgeries;
• Educates patients regarding surgical processes, pre-operative and post-operative appointments, testing procedures, medical insurances, and contacts clients to remind them of future appointments;
• May be assigned as a Disaster Service Worker, as required;
• Requests authorizations and pre-authorization referrals for surgical procedures;

Employment Standards

Sufficient education, training and experience to demonstrate the possession and direct application of the following knowledge and abilities:

Training and Experience Note: The required knowledge and abilities to perform this function are attained through the possession of a high school diploma or equivalent

Two (2) years of work experience in a medical setting that required the knowledge and use of medical terminology and direct contact with patients.

Knowledge of:

• Customer service principles, which include interacting with distressed or irate people;
• Modern office practices and procedures and the operation of standard office equipment;
• Types and functions of the various outpatient clinics;
• Computer applications such as word processing, spreadsheet and database.
• Interviewing techniques;
• Standard medical terminology;
• Policies and procedures related to medical client services for requesting referrals;

Ability to:

• Establish and maintain effective working relationships with all levels of medical professional, administrative and support personnel, and clients contacted in the course of work;
• Explain, verify and/or clarify information necessary in the completion of the medical forms;
• Work independently, exercise sound judgment and make appropriate decisions;
• Work effectively and prioritize conflicting tasks, sometimes in difficult and stressful situations;
• Use a keyboard with accuracy and moderate speed;
• Optimize operating room usage through effective surgery scheduling;
• Perform a variety of clerical duties under stressful situations;
• Utilize specialized computer systems.
• Organize and maintain accurate files and records;