Surgery Scheduler Jobs

UPMC University of Pittsburgh Physicians is seeking a full-time Surgery Scheduler for Shadyside Hospital to work Monday through Friday daylight hours. No evenings, weekends, or holidays required!

In this position, you will coordinate and schedule patients for in-patient and outpatient surgical procedures. The surgery scheduler will assist the surgeon and the administrator in promoting, developing and monitoring all aspects of operations.

The ideal candidate would have previous EpicCare scheduling experience.

Responsibilities:

• Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
• Obtain pre-certification and/or referral prior to the date of the procedure.
• Ensure all billing and insurance information is current and accurate.
• Coordinate and track internal and external marketing efforts.
• Work directly with department to troubleshoot procedural and operations issues.
• Ensure that informed consents are signed.
• Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.
• Provide patients with pre and postoperative instruction according to service specific guidelines.
• Complete special projects as assigned.
• Act as liaison between patient and referring physicians.
• Coordinate patient education seminars and schedules physicians accordingly.
• Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
• Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
• Collect data for research study.
• Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
• Attend and schedule department meetings.
• Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.

• General knowledge of computer software and practice management databases is essential
• Access to medications is limited to the distribution of the medication to the nurse
• Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees
• High school diploma or equivalent required
• Work independently and possess sound decision-making skills
• Completion of a medical assisting program OR
  • 2-4 years' experience in a medical field
• 2-4 years' experience in a medical field
• Proficiency in medical terminology preferred
• Ability to prioritize work demands. Ability to consistently maintain confidentiality with regards to all job assignments and related information
• Knowledge of the Epic practice management programs preferred
• Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures
• Strong organization, time management and interpersonal skills
• Ability to deal compassionately and professionally with patients is essential

Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran