Supply Planner Jobs

Job Summary

The primary role of the Supply Planner is to develop, execute, monitor, and manage the execution of the supply plan for assigned goods. Tasked with applying internal forecast data, historical sales, system parameters, along with other inputs and insights to purchase and manage supply plans required to support corporate goals and objectives. This role will partner with Marketing, Operations, Supply Planning and Purchasing to drive efficient inventory levels. To succeed in this role, you must be professional, highly analytical, and possess excellent communication skills. This role requires both an analytical mind and an intuitive understanding of business and purchasing strategies. The ideal candidate will thrive in a fast-paced environment and adjust to change quickly.

Job Expectations

• Manage product flow for maximum inventory efficiency based on supplier capabilities
• Execute strategic procurement plan using demand plan output, inventory, and system metrics in support of strategic business objectives.
• Other duties as assigned.
• Support the division’s sales and marketing programs, rebate commitments and initiatives to ensure adequate inventory is planned and available to support product launch, business initiatives, promotions, and events.
• Work closely with the Data Management team to ensure system integrity of supply chain parameters and settings in support of approved business and working capital objectives.
• Partner with the Demand Planning team to maximize sales opportunities and evaluate forecast accuracy
• Providing hindsighting exercise to analyze and report on category results for continuous improvements
• Create and execute purchases and perform purchase order maintenance using the ERP system.
• Provide actionable analysis and reporting to collaborators of the Planning team’s KPI results
• Manage new product introductions
• Review and analyze demand history and business inputs to develop an executable procurement plan in support of strategic objectives.
• Manage and enforce supplier compliance requirements such as; accurate lead times, high fill-rates and on-time delivery.
• Monitor and report on important changes in the supplier availability related to forecasts.
• Collaborate and meet regularly with suppliers
• Establish, monitor, and manage supplier delivery plans to achieve desired service levels, minimize stock-outs, working capital expense and delivery costs.

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills And Abilities

• Strong mathematical skills
• Excellent written and verbal communication skills
• Proficient with Excel
• Strong attention to detail
• Functional knowledge of planning, forecasting, purchasing execution and supplier relationship management, along with related supply chain areas.
• Ability to communicate with people at all levels of the organization and external contacts.
• Understanding of the use of technology tools that enable demand and supply planning
• Ability to handle multiple tasks, problem solve with awareness of deadlines.

Equipment Knowledge

• Strong computer skills, proficient with Google Office Suite and multiple communication apps
• Advanced proficiency in Excel

Experience Requirements

Generally, requires a minimum of three (3) years of relevant experience required, preferably in an e-commerce environment.

Solid understanding of inventory management practices and procedures

Education Requirements

Bachelor’s Degree in Business or related field preferred, or a combination of education and equivalent work experience.

Judgment/Reasoning Ability Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise, and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment The WFH environment is primary, office is optional. Other factors are

• Ability to work extended hours as required.
• Professional, private space for video meetings
• Professional, yet casual work environment
• Hectic, fast-paced with multi-level distractions

The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.

Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.

Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.

For more information on iHerb benefits, visit us at iHerbBenefits.com.

Anticipated Pay Scale

$54,063—$115,850 USD

Staffing Agency Submission Notice

iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About IHerb

iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team

Focus on the Customer

• Strive for Simplicity
• Embrace Diversity & Inclusion
• Empower Our People
• Be Entrepreneurial & Pivot Quickly

IHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.