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Supervisor Housekeeping Jobs
Company | Sage Hospitality Group |
Address | Boulder, CO, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-05-11 |
Posted at | 1 year ago |
Housekeeping Supervisor
- Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
- Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
- Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
- Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.
- Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
- Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
- Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job.
- Requires supervisory skills.
- Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal.
- Ability to communicate information and hotel services to management and guests.
- Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner.
- Occasional kneeling required.
- Carrying up to 35 lbs. of supplies.
- Ability to communicate with guests, on a telephone, and on a two-way radio with associates.
- No driving required.
- Ability to interpret reports.
- Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner.
- Ability to inspect guest rooms, public areas, and back of house, and review reports.
- Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift.
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