Student Services Coordinator Jobs

Position Details
Position Information
UNT System Overview
Welcome to the University of North Texas System . The UNT System includes the University of North Texas in Denton and Frisco , the University of North Texas at Dallas and UNT Dallas College of Law , and the University of North Texas Health Science Center at Fort Worth . We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
Posting Title Student Services Coordinator
Department UNT-Dean of Students-Gen-160200
Job Location Denton
Full Time/Part Time Full-Time
Retirement Eligibility TRS Eligible
Additional Retirement Information
For more information on retirement plan options, please visit https://hr.untsystem.edu/benefits/retirement-plans/index.php .
Salary Information Commensurate with Experience
Department Summary
The Dean of Students Office fosters the development of leadership, civility, accountability, and responsibility in the University of North Texas student; builds community through service and involvement; and serves as an advocate for all students. This office is dedicated to supporting the UNT student who may need assistance in resolving complex personal and academic matters. We strive to help all students achieve their academic and personal goals and enhance the UNT student experience.
Position Overview
The position reports to the Assist Director for Withdrawal Intervention in the Division of Student Affairs. This position coordinates the univerisity’s process for addressing the needs of students who have challenges with health, personal, and social issues through providing a myriad of interventions, referrals and follow-up services. Primary responsibilites are to assist with the student intiated withdrawal process in the DOS , reconnect with students who have been referred to the CARE Team, assist with Seeking Options and Solutions ( SOS ) Program and student complaints
Additional Posting Details
Minimum Qualifications
Master’s Degree in related field and two years of student services, student affairs, counseling, advising, or related experience; or any equivalent combination of education, training and experience.
Knowledge, Skills And Abilities

• Excellent verbal and written communication, and computer skills.
• Ability to communicate and work with a diverse population.
• Excellent public speaking skills with experience in conducting training workshops.
• Experience in networking across departments and programs.
• Ability to provide leadership and mentoring to student populations.
• Strong organizational skills and ability to simultaneously execute multiple projects.

Preferred Qualifications
The preferred candidate will possess the following additional qualifications:

• Knowledge of university withdrawal policies and campus resources.
• Knowledge and skills to professionally and effectively counsel students through the decision-making process.

Required License / Registration / Certification
Work Schedule
Monday thru Friday 8am-5pm
Driving University Vehicle No
Security Sensitive This is a security sensitive position.
EEO Statement
The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.
Classification Title Student Services Coordinator
Physical Requirements Driving, Lifting up to 50 pounds, Sitting, Walking, Writing, Talk or Hear
Job Duties
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Meet with students to remove barriers and support retention efforts. Work with faculty and staff regarding individual students and the issues that are affecting academic progress.
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Assist in the daily tasks of the Withdrawal Intervention Services team including communications, forms and withdrawal processes.
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Selection and daily supervision of graduate assistants. Train and manage the graduate assistants and student workers on withdrawal policy and procedures.
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Communicate appropriately with staff regarding issues, policies, procedures and incidents pertaining to the university mandatory withdrawal process, SOS or other concerns.
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Assist with developing systems for reporting and maintenance of student cases. Provide feedback on procedures, and policies pertaining to the withdrawal process.
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Assist in data collection, assessments and tracking of the withdrawal intervention program with daily, weekly, semester and annual reports.
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Collaborate with campus partners and Intervention Services staff to triage student’s concerns and issues based on severity. Respond to student complaints.
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Participate in programming, events and outreach as directed through the Dean of Students Office. This includes serving on committees as assigned.
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Stays abreast of University policies and federal and state laws pertaining to mental health, responding to student crisis, FERPA , financial aid, enrollment, etc.
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Attends all appropriate trainings including annual CSA training.
Posting Detail Information
Posting Number S6849P
Position End Date (if temporary)
Special Instructions to Applicants
Quicklink for Posting https://jobs.untsystem.edu/postings/75061