Student Services Advisor I

The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is.

USC’s Dana and David Dornsife College of Letters, Arts & Sciences Neuroscience Undergraduate Program is seeking a Student Services Advisor I to join its team. The Academic Advisor is committed to the overall success of assigned undergraduate students. Specifically, the Academic Advisor helps students understand degree requirements; develop, cultivate, and transform academic goals and educational plans; understand academic policies and procedures; select majors and minors; explore curricular and co-curricular opportunities (i.e., research, study abroad, service learning, etc.); integrate career development opportunities, address concerns and challenges that impact academic success; connect with faculty members and university resources.

Duties for this position may include:

• Maintain professional knowledge through participation in associations, committees, workshops, and other means of networking
• Work with at-risk students
• Prepare course plans (semester and yearly)
• Represent department at all new student related events, including welcome events, commencement, and new student orientation
• Develop and maintain relationships with departmental faculty and administration
• Support and coordinate various academic and co-curricular programs.
• Provide departmental related reports pertaining to retention and graduation.
• Aide in the retention and graduation of major students through effective advisement practices
• Interface with parents as needed and provide resources to facilitate problem resolution
• Attend departmental meetings
• Provide academic advising for undergraduate students. Specifically advise students on degree requirements, curriculum, course selection, transfer credit evaluation, and degree related opportunities (i.e. research, study abroad, internships, etc.)
• Evaluate student problems (academic, personal, or administrative) and refer students to the appropriate student support services
• Monitor student performance, degree progress, and records
• Maintain knowledge on university related policies and procedures pertaining to curriculum, transfer credit, degree requirements, course evaluations, petitions, and other student services
• Stay abreast on major curriculum, course offerings, and department related opportunities

Minimum Qualifications:

Minimum Education: Bachelor's degree. Combined experience/education as substitute for minimum education

Minimum Experience: 1 year

Minimum Skills: Student program or services experience.

Hourly range: The hourly rate range for this position is $28.87 - $31.79. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Required Documents and Additional Information:

• Job openings are posted for a minimum of (5) five business days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.
• Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.
• USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions after six months of employment; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.

Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

The University of Southern California is an Equal Opportunity Employer that Values Diversity.

Minimum Education: Bachelor's degree Additional Education Requirements Combined experience/education as substitute for minimum education Minimum Experience: 1 year Minimum Skills: Student program or services experience. Preferred Education: Master's degree Preferred Experience: 2 years Preferred Skills: Knowledge of USC student and academic programs, policies and procedures and knowledge of the student information system.