Defense Enrollment & Eligibility Specialist

The Colorado Department of Military and Veterans Affairs (DMVA) has three major operational divisions: Colorado National Guard, Civil Air Patrol, and Veterans Affairs. These divisions utilize state and federal resources to provide our communities, state, and nation with a ready military force for national defense and state emergency response as well as providing assistance to our Colorado Veterans.
DMVA offers comprehensive benefit programs to its classified work force that includes paid holidays, annual leave, sick leave, medical, dental, life, disability, parental leave, flexible spending accounts, and public retirement options. DMVA also strives to assist employees in achieving a healthy work/life balance by offering compressed work weeks, on-site fitness facilities, free parking, and a variety of training opportunities.

This position in the Grand Junction area and will serve servicemembers, retirees and their dependents, departmental employees, and Department of Defense employees with registering, verifying eligiblity, renewing, and issuing Department of Defense identification cards within a governmental database system (DEERS). This position works five days a week, 8:00 a.m. to 4:30 p.m., and will require an individual skilled in office management to facilitate the creation and oversight of establishing the DEERS Operator services to our veterans. Specific duties include, but are not limited to, the following:

• Becoming a subject matter expert on necessary documentation and requirements for a variety of individuals' eligibility for an identification card;
• Directly accountable for accuracy, correctness, completeness, legality, and compliance with all conditions required to issue identification cards;
• Understanding, maintaining, and applying HIPPA and PII rules and regulations at all times;
• Participating in unit deployment preparation in the region and veteran activities.
• Answering phones, making copies, faxing, creating and writing letters and memoranda on behalf of facility operations; and
• Receiving and maintaining a federal security clearance at all times to allow continued access and use of federal database;
• Updates individual records on request and verifies record information such as emergency data and contact information for every interaction;
• Identifying gaps and inconsistencies in records and initiates actions, interviews requestors, and obtains and downloads appropriate data in support of their request for an I.D.;

Must be able to obtain a TOP Secret Clearance within the first month of employment.

Must be a Colorado resident.

Three years of general clerical experience of which at least:

• Two of these years included professional management of an office unit,
• And one year included independent oversight of an office environment.

Preference
Preference will be given to an individual who already has a security clearance and/or has experience working with DEERS/RAPIDS database systems and establishing eligibility within those systems.

Conditions of Employment

• Must be able to pass a background check at initial employment (felony convictions in backgrounds are not consistent with departmental and position security requirements and cannot be considered).
• Continued employment is conditional upon the successful completion of and maintenance of a security clearance within the first six months of employment. Must be able to maintain a security clearance during the duration of employment.

APPEAL RIGHTS:
If you receive notice that you have been eliminated fromconsideration for this position, you may file an appeal with the StatePersonnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appealform, signed by you or your representative. This form must be delivered to theState Personnel Board by email, US Mail, faxed or hand delivered within ten(10) calendar days from your receipt of notice or acknowledgement of thedepartment’s action. For more information about the appeals process, the officialappeal form, and how to deliver it to the State Personnel Board go to spb.colorado.gov or referto 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rulesand Personnel Director's Administrative Procedures, Chapter 8, Resolutionof Appeals and Disputes, spb.colorado.gov underRules.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected states in accordance with applicable law.
The Department of Military and Veterans Affairs is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Human Resource Office at 720-250-1520.