Strategic Business Manager, Airline Retailing

Location: DFW Headquarters Building 8 (DFW-SV08)
Additional Locations: None
Requisition ID: 67093
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job

• Responsible for cultivating and growing American’s global partnership with American Express Global Business Travel, which generates approximately $4.5 billion in high yielding / premium AA/JB revenue annually.
• This job is a member of the Sales Team within the Sales Division.

What You'll Do

• Analyzes channel performance and develop / implement recommendations for improvement
• Engages American Airlines and American Express account management teams to support corporate performance through the American Express booking channel
• Leads contract strategy and negotiations with American Express Global Business Travel
• Provides ad-hoc analytical support or project support as needed
• Work with Joint Business partners and American's TMC team from international teams to create and implement a global strategy for American's global partnership with American Express Global Business Travel
• Ensures American Express GBT channel incentives support American's growth strategy – corporate revenue growth, SMB revenue group and Groups revenue growth
• Builds and maintains relationships with key American Express executives and promote the American Airlines brand at TMC and industry speaking engagements
• Drives partnership strategy between American Express Global Business Travel and American by leveraging data to derive analytical insights aimed at creating value for both American Express Global Business Travel and American Airlines
• Develops and leads quarterly account reviews with American Express leadership team
• Leads channel strategy among key stakeholders like Sales Strategy, Corporate Programs and RM that rely on the American Express GBT channel – American's largest revenue channel for high yielding / premium revenue
• Communicates regularly with management of American Express Global Business Travel, American Sales Leaders, Sales Strategy, International Strategy and other commercial organizations within American – including Revenue Management, Marketing and Loyalty

All you'll need for success
Minimum Qualifications- Education & Prior Job Experience

• 5 years of sales / distribution experience
• Bachelor’s degree in relevant field or equivalent experience/training

Preferred Qualifications- Education & Prior Job Experience

• Advanced degree or equivalent work experience
• Previous account management experience

Skills, Licenses & Certifications

• Ability to be highly analytical and fervent curiosity are essential qualities
• Ability to seek opportunities to transform existing business models
• Ability to understand and is motivated by what is involved to change the status quo and the art and science of negotiating, both internally and externally, to achieve the desired outcome
• Ability to handles complex topics comfortably and through effective written and verbal communication skills, presents the material to all levels of the organization in a straight forward manner
• Ability to solve problems creatively and tenaciously

What You'll Get
Feel free to take advantage of all that American Airlines has to offer:

• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Additional Locations: None
Requisition ID: 67093