Store Operations Manager (Gm)

Insomnia Cookies is actively hiring for a Store Operations Manager (GM) for our Oxford store located at 33 E High St, Oxford, OH 45056 and we are seeking hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success! Comp & Sweet Position Perks:

• A competitive base up to 55K + monthly bonus compensation package
• Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members.
• Enrollment in our Cookie College learning/training platform.
• Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers.
• 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave.
• Manage and audit inventory to maintain proper controls.
• Enrollment in our Cookie Jar internal equity program.
• Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business· An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests· A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System· Familiarity with using commercial convection ovens - a plus About us:Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so. many. cookies. later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 240 stores nationally, an experiential, sweet-easy concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!
• Free cookies, awesome swag and so much more! Job Duties & Position Focus:
• Excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans.
• A $50.00 per month cellphone data plan stipend.
• Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team.
• Create and execute fun, local marketing drops.
• 3+ years of management/leadership experience in a restaurant or retail establishment· Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Create and drive in-store recognition programs/contests. What we seek:
• 401K with contribution match.

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