Confidential Gm For Luxury Full-Service Hotel In Wisconsin | 125K - 150K

Confidential General Manager for Luxury Full-Service Hotel in Wisconsin

Position: General Manager Location: Wisconsin, United States (Specific location confidential) Salary: $125,000 per year Bonus: 20% of base salary Relocation Package: $5,000 to $8,000 Temporary Housing: 30-60 days

About the Company: We are a luxury full-service hotel located in the beautiful state of Wisconsin. With 100 exquisite rooms, we offer unparalleled hospitality, sophisticated amenities, and personalized service. Our establishment is renowned for its attention to detail, world-class dining experiences, and commitment to creating unforgettable guest experiences. We are currently seeking a highly qualified and experienced General Manager to lead our team and ensure the continued success of our luxury property.

Job Summary: As the General Manager, you will be responsible for overseeing all aspects of the hotel's operations, including guest services, operations, sales and marketing, revenue management, and employee management. You will be accountable for maintaining the highest level of service standards, driving revenue growth, ensuring operational efficiency, and creating a culture of excellence throughout the property. This position requires a proven track record in luxury hospitality management and a strong ability to lead and inspire a high-performing team.

Key Responsibilities:

• Guest Experience: Uphold the highest standards of luxury service and guest satisfaction. Implement and monitor service programs to ensure exceptional guest experiences and address any issues or concerns promptly.
• Operational Leadership: Provide strategic direction and hands-on leadership to all departments, ensuring seamless and efficient operations. Oversee guest services, front desk, housekeeping, food and beverage, maintenance, and other areas as required.
• Quality Assurance: Ensure compliance with brand standards, local regulations, and industry best practices. Conduct regular quality assurance assessments to maintain and enhance service and operational excellence.
• Sales and Marketing: Collaborate with the sales and marketing team to develop and implement effective strategies to drive revenue growth and achieve financial targets. Maintain strong relationships with key clients and partners.
• Financial Management: Oversee financial performance, budgeting, and forecasting. Monitor key performance indicators and implement strategies to optimize revenue, control costs, and maximize profitability.
• Community Relations: Establish and maintain positive relationships with the local community, business organizations, and tourism entities. Represent the hotel at industry events and participate in relevant community initiatives.
• Confidentiality: Maintain the confidentiality of all sensitive information and adhere to privacy regulations and company policies.
• Team Management: Recruit, train, and mentor a high-performing team of department heads and employees. Foster a positive and collaborative work environment, promoting employee engagement, growth, and retention.

Requirements

Qualifications:

• Exceptional customer service skills and a deep understanding of luxury service standards.
• Excellent communication and presentation skills.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Ability to work in a confidential and discreet manner.
• Minimum of 8 years of progressive experience in luxury hotel management, with at least 5 years in a General Manager role.
• Strong problem-solving and decision-making abilities.
• Strong financial acumen and experience in budgeting, forecasting, and financial analysis.
• Proven track record of successfully leading and managing luxury full-service hotels.
• Knowledge of sales and marketing strategies in the luxury hotel industry.
• Excellent leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.

Benefits

Benefits:

• Relocation package of $5,000 to $8,000 to assist with moving expenses.
• Performance-based bonus of 20% of base salary.
• Opportunity to lead a luxury full-service hotel and contribute to its success and reputation.
• Temporary housing for 30-60 days to facilitate a smooth transition.
• Professional growth and development opportunities within the organization.
• Competitive salary of $125,000 per year.