Store Assistant Manager Jobs

Description

Who We Are:

At Salon Services PRO, we are proud to be Beauty Business Obsessed. We’re driven by creativity, accountability and the goal of being your ultimate resource.

What started 40 years ago as a small group of professionals with only a handful of products has evolved into your single source of beauty business support. Whether that’s by partnering with brands that create artistry-elevating, time-saving, money-earning tools, providing flexible education opportunities, or simply helping you do you—we’ll be your biggest cheerleaders. We can’t wait to support you.

We Center Around These Four Core Values

We champion people and are passionate about inclusivity We are relentless about strengthening your journey We are accountable to those we serve

We welcome challenges…

What We Do

Salon Services PRO is a professional beauty distributor based in Washington serving licensed professionals in the beauty and wellness industry. With over 200 employees in 10 states and 30 store locations, we have grown into one of the largest independent professional distributors in the country. We are proud to have a diverse portfolio of 50+ brands that encompass best and brightest beauty brands. Additionally, we offer education, business consulting and other forms of support for today’s licensed beauty professional.

What You’ll Do

• Educating Customers: Organize and execute all functions related to social live events, sampling, education, acting as the project manager.
• Leadership and Culture: Continually drive and develop Salon Services culture by nurturing, supporting and promoting the company mission, values, vision and brand. Model effective coaching behaviors at all times, resulting in high performing Store.
• Inventory: Adhere to all Inventory controls set forth by Salon Services and Supplies. Maintain proper inventory levels, ensure inventory is faced and properly restocked throughout the day, and receive shipments in accordance to store policy. Freight must be received within 24 hours of receipt, following all Salon Services receiving guidelines.
• Performance: Conduct 15 minutes of learning on each shift. Continually cross-promote and up-sell products to increase the locations average dollar per sale. Provide a consistent high level of client service to all internal and external customers with a goal of 0 customer complaints. Complete and submit all required paperwork in accurate and timely manner. Perform as the primary ‘cashier’ for clients according to company policy and guidelines in a very efficient and friendly manner.
• All other assigned tasks, as set forth by the Store Manager.
• Supervision: Provides leadership in the day-to-day sales and operational processes of the Store location.
• Communication: Ensure proactive, collaborative, and timely communication with management, store team, and other stakeholders within the organization. Ensure daily social media presence for the store social pages.
• Store Operations: Maintain a clean and presentable store. Display promotions and signage appropriately. Manage communication, this includes but is not limited to voicemails and Emails. Engaging with customers to make them feel welcome and comfortable in the store. Assist in outbound customer relationships by conducting outbound calls, social media posts, sending or emailing thank you notes, and inviting customers to events and education.

Requirements

Who You Are:

• Comfortable working with numbers, able to apply basic mathematical concepts.
• Ability to follow instructions with a positive attitude.
• Stand and/or sit continuously to perform job functions for a full shift.
• Excellent verbal and written communication skills, demonstrated in a clear, concise, accurate, timely and professional manner.
• Minimum of 6 months retail history preferred.
• Comfortable with the use of computers.
• Prior supervisory experience preferred.
• Social Media acumen required.
• Ability to lift up to 50 pounds.
• Previous cash handling experience preferred.

What We Are Offering

Time Off Package including sick, vacation, and holidays

Full Medical Benefits Package, including Dental, Vision, Free Basic Life Insurance, Free Extended Medical Coverage when enrolled in basic Medical, and More!

401k Matching Up to 4% of Employee Contribution

Employee Recognition Awards & Rewards

Confidential pay advancements of earned wages available through HRIS mobile app

We believe that mental health is health, and every person should be considered in the discussion. That’s why we’re proud to be an equal opportunity workplace, committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.

Salon Services Pro is committed to embodying equity, diversity and inclusion throughout all aspects of the business. Our goal is to create an environment that embodies respect and mindfulness; creating space where all can bring their authentic self to work. We strive to create a workplace culture that is free of discrimination and harassment.

Salon Services Pro is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please inform our Recruiting team if you need any assistance completing any forms or to otherwise participate in the application process.