Assistant Bank Manager In-Store - Oak Creek

Invest In You! Tri City National Bank is your hometown bank. We believe in putting customers first, building relationships, and fostering a sense of community. We work in a team environment with opportunities for hard workers to grow personally and professionally. We enjoy celebrating success and great benefits along the way. Most importantly, we believe superior customer service paired with the right banking solutions help our customers and businesses fulfill their financial dreams, and our communities grow. Our ideal candidate believes in our mission, values continuous learning, and is comfortable adapting to change. If this resonates with you, apply today and come join our team. #investinyou

• Learn about the financial industry.
• Part Time: 401(k), up to 20 hours of paid vacation after 6 months and work-life balance!
• Full Time: 401(k), tuition reimbursement, medical, dental, vision paid vacation and more!
• #investinyou
• Closed on major holidays.
• You won't get lost in the crowd... interactions with senior leadership and career advancement potential.
• No early mornings or late nights.
• Regular feedback with five reviews in the first two years with opportunities for promotions and wage increases.
• Monthly schedule.
• Opportunities to give back to the community and make a difference.

• Perform any additional, special projects and responsibilities as appropriate or required, including participating in professional and community activities in order to promote Bank visibility and model the Bank’s Mission and Vision.
• Facilitate communications between staff, Retail Manager/Branch Manager, Regional Officer and Senior Management.
• Keep current on new laws, rules, regulations, economic conditions, trends and competitor banking practices so as to promote efficient and profitable operations.
• Support and grow account stability for opening and administering all types of consumer accounts, assuring the Bank of satisfied customer and profitable accounts.
• Maintain an exceptional image of the Bank by ensuring a clean, neat, orderly, and friendly environment.
• Inform and educate your team on topics discussed at supervisor meetings.
• Create and maintain close rapport with customers and promote Bank products and services to satisfy customers’ financial needs, solicit and develop new banking relationships of all types. Enhancing the total customer experience.
• Supervise and direct, as well as actively participate in, activities related to teller transactions, opening and servicing accounts, marketing and cross-selling consumer banking services and ensuring full customer service in compliance with established policies and procedures - thus contributing to the achievement of maximum volume and profitability of the Bank. Play an integral role in the development of team members. Work involves the responsibility of securing Bank premises and property daily. Responsible for confidential information.
• Accountable for the scheduling and timely reviews of all frontline staff.
• Supervise, guide and support employees in the exercise of their assigned accountabilities, including training on customer service standards to assure friendly, responsive, courteous, and prompt resolution to their customer’s needs.
• Perform any additional duties as assigned.

• Ability to work independently, manage multi-functional tasks and exercise good judgement.
• Must have at least 2 years of experience in branch operations.
• Ability to train, manage and engage staff.
• Must possess leadership, supervisory and organizational skills.
• Broad knowledge of Bank and departmental policies and procedures.
• A high degree of customer service orientation and sales ability needed, including effective verbal and written communication skills, sensitivity, problem resolution, judgment and initiative.
• Ability to communicate effectively with others to develop employees and promote Bank services as well as carry out disciplinary action when necessary.
• Must be able to travel for business related matters and attend required meetings.
• Work requires a high school level of knowledge of several subjects in order to express complex thoughts clearly in writing and verbally, perform with good thought process making sound decisions calculations and deal effectively with professionals and managers within and outside the Bank.
• Ability to maintain confidentiality of customer files and employee information.