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Company | Aspen Skiing Company |
Address | Snowmass Village, CO, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-08-11 |
Posted at | 9 months ago |
Company Description
- Makes product recommendations to Buying team
- Responsible for re-ordering rental and/or retail product from the warehouse
- Helps the store manager with daily operations and with striving to meet stated objectives in sales, profitability and expense management
- Inspects merchandise to ensure it is correctly priced and displayed
- Coaches product knowledge to the staff to ensure all guests receive the right product for their ability level, interest or need
- Records delivery of merchandise, compares record with merchandise ordered and enters discrepancies in order to control costs and maintain correct inventory levels
- Performs opening and closing duties of the store and enforces loss prevention policies and procedures
- Trains and coaches employees in product knowledge, store policies, department procedures and job duties
- Other duties as assigned
- Assists sales associates in completing difficult sales
- Maintains a fun, safe, energetic Aspen ski/snowboard lifestyle ambiance in the store
- Performs, or assists manager in performing safety training and documentation, interviewing and hiring new employees, and payroll timekeeping, ensuring timely and accurate pay for all employees
- Responsible for merchandising, displaying, fronting and restocking of the retail and/or rental space in conjunction with Merchandising and Buying teams
- Responsible for the correct processing of warrantee items and damaged goods
- Assists manager in supervising and coordinating activities of store employees, including but not limited to scheduling, assigning duties and overseeing job performance
- Responsible for the correct processing of potential liability issues: documentation, equipment testing, follow-up with legal department, etc.
- Proficient with all levels of retail and rental Point of Sale systems
- Prepares store for end-of-season product inventory and assists with actual scanning/counting during inventory
- Listens to customer complaints, examines returned merchandise and resolves problems to restore and promote excellent customer service and public relations
- Maintains a finely tuned rental fleet and retail inventory, guaranteeing that all sizes of product are available
- Experience in recreation or winter sports industry preferred
- Supervisory experience preferred
- High School diploma or equivalent required
- Able to work collaboratively as part of a team
- Ability to maintain a customer-focused environment
- Willing to work a flexible schedule of days, evenings, weekends, and holidays. Able to stand for an 8-hour + shift
- Must be certified or able to become certified in ski binding torque testing and DIN settings
- Familiarity with Resort Technology Partners (RTP), Counterpoint and/or Kronos software a plus
- 2 years of experience of working in a retail operation required
- Basic math and Excel skills
- Knowledge of Spanish or Portuguese preferred
- College degree preferred
- Excellent customer service skills
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