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Company

Dollar General

Address Ottumwa, IA, United States
Employment type TEMPORARY
Salary
Category Retail
Expires 2023-09-17
Posted at 8 months ago
Job Description
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operates more than 18,000 stores in 47 states, and we’re still growing. Learn more about Dollar General at www.dollargeneral.com.


GENERAL SUMMARY


The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Store Manager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.


DUTIES and ESSENTIAL JOB FUNCTIONS


  • Open and close the store a minimum of two days per week.
  • Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
  • Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
  • Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer’s purchase.
  • Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
  • Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
  • Assist with management of the store in the Store Manager’s absence.


KNOWLEDGE and SKILLS


  • Ability to drive own vehicle to the bank to deposit money.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Ability to perform cash register functions and generate reports.
  • Ability to solve problems and deal with a variety of situations.
  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Good organization skills with attention to detail.
  • Effective interpersonal, written and oral communication skills.


WORK EXPERIENCE and/or EDUCATION


  • One year of experience in a retail environment and six months supervisory experience preferred.
  • High school diploma or equivalent strongly preferred.


WORKING CONDITIONS


  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
  • Fast-paced environment; moderate noise level
  • Occasional exposure to outside weather conditions
  • Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
  • Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
  • Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
  • Frequent walking and standing
  • Occasional climbing (using step ladder) up to heights of six feet


Dollar General Corporation is an equal opportunity employer.


Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operates more than 18,000 stores in 47 states, and we’re still growing. Learn more about Dollar General at www.dollargeneral.com.


GENERAL SUMMARY


Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.


DUTIES and ESSENTIAL JOB FUNCTIONS


  • Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
  • Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
  • Unload trucks according to the prescribed process for the store.
  • Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
  • Collect payment from customer and make change.
  • Assist customers by locating merchandise.
  • Open and/or close the store under specific direction of the Area Manager.
  • Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Maintain register countertops and bags; implement register countertop plan-o-grams.
  • Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
  • Follow company work processes to receive, open and unpack cartons and totes.
  • Greet customers as they enter the store.
  • Restock returned and recovered merchandise.
  • Assist in plan-o-gram implementation and maintenance.
  • Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
  • Clean front end of store and help set up sidewalk displays.
  • Provide superior customer service leadership.


In the Absence of the Store Manager or Assistant Store Manager


  • Supply cashiers with change when needed.
  • Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
  • Authorize and sign for refunds and overrides; count register; make bank deposits.
  • Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
  • Monitor cameras for unusual activities (customers and employees), if applicable.
  • Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.


KNOWLEDGE and SKILLS


  • Effective interpersonal and oral & written communication skills.
  • Understanding of safety policies and practices.
  • Ability to perform IBM cash register functions.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash, facility and safety control policies and practices.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Ability to read and follow plan-o-gram and merchandise presentation guidance.


WORK EXPERIENCE and/or EDUCATION


  • High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.


Relocation assistance is not available for this position.


Dollar General Corporation is an equal opportunity employer.


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