Staffing Coordinator - Nursing Operations

Under the supervision of the Nurse Manager and/or the Administrative Supervisor, assists with planning, organizing, implementing, and evaluating the staffing needs within the Department of Nursing. Promotes positive relationships with all staff and departmental leaders.

• Demonstrates knowledge of attendance policies; maintains attendance records and generates unit reports at the predefined intervals.
• Demonstrates the ability to use the appropriate scheduling codes for documentation (i.e. 0645-12, 1445-4, 1845-4 1845-12, x0645-12, x1445-4, x1845-4, x1845-12, INT-FMLA, etc.)
• Uses API Centricity staffing and scheduling module and time and attendance module while assisting Managers/TLs or Charge nurses as appropriate.
• Demonstrates a working knowledge of each unit's "Master Staffing Plan" and flexible caregiver hours.
• Prepares and maintains accurate schedules and attendance records.
• Completes assigned tasks in a timely manner.
• Responds to CTO requests within the defined period of the policy.
• Prepares daily staffing huddle forms.
• Applies pay codes accurately (i.e. CTO, PTO/A, EA, AWOL, SICKLEAVE)
• Understands the short notice time off process and adhere to staffing guidelines (cancel OT, Flexi staff, and per diem).
• Consistently communicates staffing changes to the unit by telephone, text message and/or computer.
• Maintains and updates employee database information and telephone numbers.
• Maintains accurate records such as unplanned absences (call-ins), Patient Attendant requests, Charge Nurse requests for increased staffing due to high acuity, low census process, etc.
• Strives to provide optimal staffing as per staffing plan for each assigned nursing unit and escalates appropriately when goals cannot be met due to resource limitations.
• Attends in-service programs (mandatory), all required training/education, and unit/department/service meetings
• Adheres to safe scheduling practices.
• Reviews assigned departments Add Attendance and applies as per policy.
• Ability to make fair and consistent staffing adjustments based on call ins, acuity changes, census, caregiver hours, experience of staff, and recommendation of the Manager, Team Leader, Charge Nurse and/or Nursing Supervisor.
• Effectively communicates in a clear, concise manner to the Manager/Team Leader, Charge Nurse and/or Nursing Supervisor.
• Adjust personal schedule to meet the needs of the department.
• Communicates staffing needs accurately to the Administrative Supervisor
• Routes information and telephone calls to the appropriate person.

DCH Standards

• All other duties as assigned.
• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Must adhere to all DCH Health System policies and procedures.
• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Performs compliance requirements as outlined in the Employee Handbook
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.

High school diploma or GED required. Typing skills (30 wpm), strong interpersonal skills; must be able to work in stressful situations; practices professional telephone courtesy at all times; and must have computer skills.

Must be able to read, write legibly, speak, and comprehend English.

WORK CONTEXT

• Must be able to talk to others to convey information effectively.
• Must be able to work in groups
• Communicate with different personalities and engage in face to face discussion
• Able to listen to and understand information and ideas presented through spoken word
• Must be able to use electronic mail, telephone and texting
• Must be able to meet time pressure and time lines
• Must be able to perform structured and unstructured work
• Must be able to receive delegation
• Includes possible exposure to human body fluids, disease, infection, lab chemicals and hazardous materials and/or cleaning solutions
• Must be able to perform in exact and accurate manner
• Must be able to communicate clearly and accurately
• Able to manage staffing schedules to meet census needs
• Must be able to deal with conflict
• Dealing with unpleasant or verbally aggressive personalities

PHYSICAL FACTORS

• Able to perform duties with or without reasonable accommodations
• Must be able to reach reasonable distances in any direction
• Must possess fine motor skills required to conduct data entry.
• Vision and hearing normal or correctable to within normal range.
• Able to tolerate prolonged periods of sitting.
• Must be able to move fingers in a coordinated manner and must be able to feel and perceive temperature, texture, shape and size with fingertips
• Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Must be able to flex fingers in a coordinated manner for typing.
• Must be able to handle high levels of stress.
• Physical presence onsite is essential.
• Must be able to move fingers in a coordinated manner
• Must be able to tolerate prolonged periods of standing and walking
• Must be able to stand, walk, kneel, bend, sit, stoop and lift
• Must be able to run in an emergency
• Able to stand, walk, kneel, sit and stoop
• Must possess stamina to work prolonged shift

Other Job Factors

• Able to willingly take on responsibilities and challenges while displaying creative thinking to develop new ideas for and answers to work-related needs.
• Ability to bend, stretch, twist, or reach with body, arms, legs, and torso together