Staff Assistant (Workers' Compensation)

THE POSITION

THIS JOB POSTING WILL AUTOMATICALLY CLOSE UPON THE RECEIPT OF 125 APPLICATIONS

OR

AT THE FINAL FILING DEADLINE, WHICHEVER OCCURS FIRST.

The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment. Candidates seeking an accommodation from this requirement will be considered on a case-by-case basis.

With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the State of California with the ability to report to Sacramento-based physical worksites daily if required.

Under general supervision, a Staff Assistant performs a wide variety of clerical duties; types and proofreads documents, sorts and files documents, records and correspondence; maintains records; responds to inquiries.

DISTINGUISHING CHARACTERISTICS

This entry-level classification is populated with multiple incumbents. The Staff Assistant performs assigned duties with only occasional instruction or assistance, and work is normally reviewed only upon completion. Adequate performance at this level requires the knowledge of general City procedures on purchasing, personnel, and payroll as well as knowledge of the department's policies and procedures. This classification is distinguished from Senior Staff Assistant in that the latter class requires specialized knowledge of clerical tasks and department operations and performs with a greater degree of independence.

SUPERVISION RECEIVED AND EXERCISED

General supervision is provided by clerical supervisors or professional-level staff.

Essential Duties And Responsibilities

• Types and proofreads a variety of documents including reports, memos, and statistical charts from oral direction, rough draft forms, copy, notes or transcribing machine recordings; operates adding machines and other office equipment.
• Compiles information and data for statistical and financial reports; maintains a variety of statistical records; checks and tabulates statistical data; prepares simple statistical reports; performs record keeping for various funds and expenditures.
• Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification.
• Provides exceptional customer service to those contacted in the course of work.
• Acts as receptionist; answers the telephone and waits on the general public, gives information on department policies and procedures as required; issues, receives, types, and processes various applications, permits, and other forms; responds to complaints and requests for information.
• Performs a wide variety of routine and/or confidential clerical work including filing, billing, and checking and recording information on records; sorts and files documents and records, maintains alphabetical, index, and cross-reference files; receives, sorts, and distributes incoming and outgoing correspondence
• Orders office supplies; submits expense claims; maintains inventory records and information logs; processes purchase requisitions; maintains purchase records; resolves errors in orders received and invoices.

Qualifications

Knowledge of:

• Office methods and equipment.
• Basic record keeping.
• English usage, spelling, grammar, and punctuation.
• Microsoft Office and other relevant computer programs.
• Basic mathematical computations.

Skill In

• Use of computers, computer applications, and software.

Ability To

• Understand and carry out oral and written instructions.
• Type at a speed of not less than 40 net words per minute from clear copy.
• Perform routine clerical work.
• Perform multiple tasks simultaneously.
• Maintain confidential information.
• Learn to operate office equipment and learn office methods, rules, and policies.
• Establish and maintain effective working relationships with others.

Experience

EXPERIENCE AND EDUCATION

One year of responsible clerical experience, preferably involving customer contact.

Special Qualifications

Driver License:

Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis.

Probationary Period

Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status.

THE SELECTION PROCEDURE

Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox.

• Eligibility: Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Staff Assistant examination.
• If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week).
• A resume will not substitute for the information required in the T&E questions.
• Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline or upon receipt of 125 applications, whichever occurs first ;
• If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section.
• Employment applications must be submitted online; paper applications will not be accepted.
• Training and Experience Exam: (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note:
• Employment applications will be considered incomplete and will be disqualified:
• Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.
• Applicants are responsible for attaching a copy of their DD214 to each position for which they apply.
• If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application, or sent to the Employment Office by email/fax or mailed by the final filing deadline or upon receipt of 125 applications, whichever occurs first. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C.
• Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted.
• Screening Committee: (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department.
• Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting; and provide proof of receiving a complete COVID-19 vaccination. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment.

Questions

For questions concerning this job announcement and the application process:

• For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627.
• Call the Human Resources Department at (916) 808-5726
• Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ;
• Send an email to [email protected] ; or
• Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process.

Bilingual Pay

Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary.

Pension Reform Act

The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento.

Equal Opportunity Employer

The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Additional Information

Civil Service Rules: http://portal.cityofsacramento.org/HR/Divisions/Administration/HR-Boards-Commissions/Civil-Service-Board

Union Contracts: http://portal.cityofsacramento.org/HR/Divisions/Labor-Relations/Labor-Agreements

Salary Schedule: http://portal.cityofsacramento.org/HR/Document-Library

Closing Date/Time: 7/13/2023 11:59 PM Pacific