Sr. Director, Food Services

Job Overview: The Senior Director, Food & Beverage will be responsible for all Bloomingdale’s food and beverage operations in the portfolio as well as developing a clear vision for integration into the retail environment. These responsibilities include advising on third party and leased partners in the food and beverage space. The Senior Director will lead a team to ensure day to day operations, team development, and the delivery of a brand experience to drive foot traffic and increase dwell time. This position reports to the Director of Stores.

Essential Functions:

• Work with Asset Management team to ensure proper R&M as well as coordination of upgrades
• Partner with Store teams to ensure the integration of our Food & Beverage division into the customer experience
• Set clear expectations for leadership behavior and accountability for results; empower others to make decisions
• Ensure that sanitation and maintenance standards are met
• Cultivate a customer centric culture; be a vocal advocate for needed improvements to support the in-store customer experience
• Responsible for P&L results and key performance indicators for the Food & Beverage division
• Lead by example as an active coach, providing ongoing feedback and guidance
• Effectively communicate priorities information to ensure leadership is aligned and equipped to maximize opportunities
• Collaborate with Central partners to localize concepts, menus, and environments to the store customer
• Responsible for all Food & Beverage matters, including concept development, restaurant operations, and external partnerships
• Develop and ensure execution of process standards to deliver consistent results and ensure financial success

Qualifications & Competencies:

• Entrepreneurial mindset. Forward thinking
• Customer experience orientation
• Ability to work a flexible schedule based on business needs
• Working understanding of food and supply cost and controls, including labor cost and controls
• Proficient computer skills, including Microsoft Suite (Excel, Word, PowerPoint)
• 10+ years of multi-unit full-service restaurant or high-end retail food management experience
• Strong collaboration and relationship orientation: Ability to build partnerships with key business stakeholders to identify opportunities to leverage smarter decision-making across our organization. Collaboration skills are critical
• Ability to effectively plan, execute strategies, and juggle multiple projects - can identify primary and secondary objectives, prioritize tasks, and communicate timeline and actions needed to stakeholders. Ability to monitor and maneuver workflow to achieve priorities.
• Understanding of P&L statements, inventory systems, receiving protocols and business financial reporting
• Maintains confidentiality and security of sensitive company information
• Excellent leadership skills, with the ability to work, influence across functional lines and at many levels. Extensive experience leading in a dynamic, fast paced environment
• Outstanding communication skills, with the ability to present information in all situations, and all levels of internal and external business partners. High level of confidence
• We encourage candidates with either a bachelor’s degree or equivalent work experience in a related field to apply