Spvr Business Office Jobs

Position Highlights:

The Ideal Candidate will have

• Working knowledge of health insurance and medical terminology.
• Proficiency with advanced Microsoft Office applications, i.e. PowerPoint, Excel, Word, etc. as well as proficient in mathematical calculations and various analysis techniques.
• Retention of educational based Revenue Cycle modules as verified by department competency requirements.

Responsibilities:

• Responsible for the management of all personnel and aspects of the business office as it related to inquiries related to billing, collections and financial assistance. Support and oversee the performance and productivity of the team as it relates to customer service and pre-defined goals/targets, while providing continual feedback and guidance to the team.
• An act as a back-up to the Business Office Manager as needed, responsible for assisting Manager with maintaining department budget, and performs all other duties as assigned by the Business Office Manager or PFS Director.
• Assesses and conducts staff evaluations and annual reviews, quality assurance auditing of monthly KPIs, and coaches and administers discipline.
• Develops and implements processes, and policies and procedures to ensure consistent, compliant, and prompt patient financial review and customer service.

Credentials and Qualifications:

• Associate’s Degree required.

• A minimum of five (5) years of previous related healthcare Revenue Cycle experience wit; at least three (3) years customer service experience.

• A minimum one (1) year supervisory and / or Project lead experience.

Location: H. Lee Moffitt Cancer Center & Research Institute · Business Office Svcs
Schedule: Full Time, Day Shift, M-F 8am-4:30pm