Social Worker - Tss

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Social Worker

San Juan, PR

JOB NATURE

Responsible for evaluating and managing the psychosocial aspects of identified cases within the clinical program. Supports the clinical management analyst in managing complex cases. Optimizes resources to the community available to the policyholder. Provides intensive social work support in identified cases of members who meet enrollment criteria, focusing on members who are complex, high, moderate and low risk. Develop treatment plans, that’s includes a variety of support to members with serious or severe physical illnesses, developmental disabilities, caregiver burnout or complex psychosocial barriers that interfere with obtaining maximum benefits from qualifying programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate mental health services.
• Comply with established daily, weekly and monthly outreach goals.
• Other tasks as assigned by management and that are essential.
• Develops an individualized work plan, based on identified social problems and needs.
• Liaison between primary medical groups and care management unit.
• Provides support and consultation to the patient, so that he/she can adjust adequately to temporary and permanent changes caused by illness and treatment.
• Evaluates the psychosocial aspects of cases referred and discusses the findings with the clinical management analyst (findings include, but are not limited to, social character, psychological, environmental, and essential information for the case management).
• Identifies and maintains relations with community resources and agencies committed to offering services and care to vulnerable populations.
• Collaborates in the fulfillment of recommendations established in the care plan.
• Realize on site visits for social needs evaluation.
• Document interventions in the care management tool and follow up members until their interventions finalize.
• Support with cases in the process of application and acquirement of services offered by agencies and community resources.
• Identifies resources for the community, serves as liaison, and refers cases, as necessary.

EDUCATION, TRAINING, and/or PROFESSIONAL EXPERIENCE

Bachelor’s Degree in Social Work with at least one (1) year of clinical experience, preferably in areas related to health such as primary care or hospitals.

REQUIRED LICENSURE/CERTIFICATION

• Member of College of Social Workers of Puerto Rico.
• Current/ valid license Puerto Rico Social Worker, in Good standing or without restrictions.

CLOSED DATE: 04/17/2023

It is company policy to seek for the qualified applicants for positions throughout the company without distinction of race, color, national origin, religion, gender, gender identity, real or perceived sexual orientation, civil status, social condition, political ideologies, age, physical or mental disability, veteran status or any other characteristic protected by law. Drug-free company.

Equality Employment Opportunity/Affirmative Action for Minorities/Females/People with Disabilities/Veterans”. Employer with E-Verify to verify the eligibility of employment of all the new employees.

We encourage Females, Veterans and Disabled to Apply.