Social Media Manager (Remote)

Main areas of focus: Social media strategy and content, storytelling, brand consistency

Location: Remote - U.S. only.

Eligibility: charity: water is fully remote and hires from all 50 U.S. states. At this time, we are only considering candidates who are eligible to work in the United States without the need of company sponsorship now or in the future.

JOB HIGHLIGHT

You’ll create compelling social media strategies and content that drives traffic, increases engagement, inspires generosity, and brings our mission to life. You’ll be part of a Creative Team that adheres to authenticity, innovation, and compassion.

Job Summary

As the Social Media Lead, you’ll create a supporter-centric social media strategy for charity: water. You’ll partner with Brand and Marketing teams to connect people to our mission and help bring clean water to communities around the world– with an emphasis on fostering trust, inspiring generosity, and empowering action. As part of the charity: water Creative Team, you’ll report to our Content Lead and work collaboratively with internal and external writers, designers, storytellers, and videographers.

YOU’LL BE RESPONSIBLE FOR…

• Owning the social media roadmap and maintaining a daily social media calendar
• Collaborating on the development and execution of inspiring and engaging story-driven content
• Developing and leading a social media strategy for charity: water
• Setting KPIs and ongoing reporting to cross-functional stakeholder team
• Working with the Creative Team to write strong copy and create engaging videos that connect with a large audience
• Partnering with Brand and Marketing teams to generate and brainstorm ideas

YOU MUST HAVE…

• Interest in consumer insights and passion for keeping the audience at the core of your decision making
• Strong creative and communication skills (in writing and video-editing, in particular)
• Heart and hustle
• 4-6 years of experience producing and maintaining social media channels for a large audience
• Expert knowledge of all things digital and social with a pulse on youth trends and culture
• A video-first mentality
• A portfolio of social media campaigns that you are proud of because it is engaging, audience-focused, thoughtfully-made, and backed by measurable results– ideas that you generated, had a significant role in executing, and achieved exceptional performance (from Twitter to TikTok)
• Ability to juggle multiple tasks and adapt quickly to new situations
• Strong work ethic, intellectual curiosity, and commitment to continuous improvement
• A willingness to throw yourself deep into the role; not just strategy/channel management, but a love for creating content and coming up with ideas

IT’S AN ADDED PLUS IF YOU HAVE…

• 1st person storytelling experience and comfort being on camera
• Flexibility to work weekends and travel
• Data, analytics, and experimentation knowledge and/or experience

YOU’LL BE SUCCESSFUL IF…

You’re a storyteller

You don’t just create beautiful content, you know how to weave those images and videos into a narrative. Whether it’s a Twitter thread or an Instagram Reel, you’re excited to adapt the charity: water story for different audiences, features, and platforms.

You’re a great communicator

You take your role seriously, knowing that someone’s experience with charity: water can start -- or end -- with you. Clear, consistent and compelling communication is everything to you. You're passionate about giving every person who interacts with the charity: water brand across earned channels an unforgettable experience.

You understand the value of our supporters

You make everyone feel special. You’re able to get anyone excited about what we do and make their experience with us unique. You’re inviting, discerning and thoughtful.

You get things done

You follow through on every request, no matter how big or small. You keep your cool under pressure and know how to prioritize your responsibilities. And when you need help, you're not afraid to ask.

You believe in the future of charity: water

You take your responsibilities seriously; the success of this role is critical to charity: water's g

Organizational Overview

At charity: water, we believe that water changes everything. We work with local implementing partners to fund sustainable solutions that provide clean and safe drinking water to people around the world. Since 2006, with a diverse team of world-changers and an unstoppable community of supporters, we’ve brought clean water to more than 16.9 million people worldwide. With the makings of a mid-size tech startup, we’re reinventing charity through endless innovation, contagious passion, beautifully crafted stories, and a powerful brand that inspires a new kind of generosity.

At charity: water, we value every background, identity, and experience. We believe that a diverse team, informed by different cultures and perspectives, makes us stronger. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. We commit to providing genuine opportunities for all people to thrive. And we will continue to embed diversity, inclusion, belonging, and equality in everything we do.

Benefits & Perks

Unlimited PTO

Summer Fridays

6-week paid sabbatical leave after 5 years of employment

Annual bonus potential through The Pool

401k plan + employer match

Medical covered at 80% + Dental/Vision contributions

FSA + dependent day care FSA

Employer-paid life insurance, STD, LTD

16-week paid maternity and paternity leave for new parents

Stipends for Home office, Professional Development, TSA Pre-check and a You-do-You Perk

2-4 annual travel opportunities to spend quality in-person time with the team

Note, charity: water will never ask you for your credit card or financial information during the interview process. Should you receive a message requesting this information, please mark the email as spam and report here.