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Site Installation Manager - Remote

Company

Swisslog Healthcare
Address , Remote
Employment type
Salary $70,000 - $75,000 a year
Expires 2023-06-24
Posted at 1 year ago
Job Description

April 17, 2023


** This is a high travel position, with extensive travel to industry leading hospitals and healthcare systems throughout the United States and Canada. You can live most anywhere in the United States, close to a major airport.
The Site Installation Manager is responsible for the electromechanical installation and testing of Pharmacy Automation (Medication Management) systems at customer sites from start to finish. Swisslog Healthcare customers have long been at the forefront of technology, disrupting the status quo through investments in pharmacy robotics.
As the installation leader, the Site Installation Manager is responsible for coordinating all onsite work with Swisslog Healthcare and third-party representatives as required. Exceptional technical skills and attention to detail are essential to bring our automation alive! This position involves hands-on work with state of the art automation. The Site Installation Manager represents Swisslog to our customers and must demonstrate exceptional customer service skills, working with pharmacy and hospital staff, as well as contractors.

Short Facts

  • Remote, USA
  • Project Management
  • Permanent Position

Your collaboration

The Site Installation Manager is responsible for directing and completing the installation and commissioning of the Pharmacy Automation products at customer sites.
Installation (70%)
  • Assemble, install, wire, configure and test Pharmacy Automation Solutions.
  • Provide technical and installation assistance to the business team as required.
  • Represent Swisslog Healthcare at on-site customer coordination meetings, and act as the customer’s primary contact for the hardware installation.
  • Logs and report issues using established procedures.
  • Direct and coordinate all onsite work performed by Swisslog Healthcare and third-party representatives.
  • Advise and escalate project and installation issues to the broader Pharmacy Automation team and the Project Manager.

Training/ Testing Support (20%)
  • Assist with the connectivity of the automation hardware to the software environment.
  • Support the training of customers and internal staff as required.
  • Lead the final quality assurance tests on installed equipment and complete all required documentation in the preparation for training activities.

Go-Live Support (10%)
  • Provide on-site support for go-live activities and coordinate the transition to Customer Care and the Field Service organization.

Your competence

  • 5+ years field service experience on related electro-mechanical products
  • Demonstrate our core values of Competence, Collaboration, Commitment and Clarity to the team, our customers and across the business.
  • Passionate about providing exceptional customer service
  • Self-starter and independent- must be able to manage time effectively.
  • Computer Proficient: General office application skills, along with basic troubleshooting of PCs and printers.
Base salary range for this position is $70,000 - $75,000, plus overtime. Salary will be commensurate with experience and skillset. We offer a comprehensive benefits package including medical / dental / vision insurance, tuition reimbursement, disability, 401k matching (up to 8%).

Clarity on your path

At Swisslog Healthcare, we are constantly looking for people who shape and develop our company. We offer exciting opportunities to learn, develop and lead change. You benefit from clear communication and development plans that are aligned with your personal strengths and our common goals. Enjoy many other benefits that we are constantly reviewing and expanding.

Learn & Grow
Great Team Spirit
Modern Work Environment

Our commitment

We use automation to make a difference in hospitals and healthcare facilities. 1,200 dedicated employees in more than 3,500 facilities around the world are already relieving the burden on staff and giving them more time for patient care activities. With the latest technologies in the field of medication management, we are taking responsibility for shaping tomorrow's healthcare system to improve patient care and increase medication safety.

Equal Opportunity Employer

Swisslog Healthcare is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, status as a protected veteran, or any other applicable status protected by federal, state or local law.
Swisslog’s FMLA policy can be found at:
http://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require reasonable accommodation to complete the application or to perform your job, please contact Human Resources at [email protected].

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