Servicenow Project Manager Jobs

IT Project Manager- ServiceNow Projects

6+ month contract

100% remote (W2 Only)

Requirements:

Lead and oversee our ServiceNow project implementation in the Revenue Cycle Management space (specifically around patient intake).

Review project objectives, deliverables, and success criteria in collaboration with stakeholders at the project start

Develop a detailed project plan, including timelines, milestones, and resource allocation.

Conduct regular scope reviews and manage change requests to ensure project alignment with business goals.

Lead project team members, providing clear direction, assigning tasks, and monitoring progress.

Coordinate and manage project activities, ensuring adherence to project timelines.

Identify and mitigate project risks and issues and develop contingency plans as necessary.

Report weekly on the project status, including milestones, risks, and key performance indicators (KPIs), to stakeholders and senior management.

Collaborate with key stakeholders to define project requirements and establish clear communication channels.

Facilitate effective communication among project team members, stakeholders, and vendors.

Manage stakeholder expectations, ensuring alignment with project goals and objectives.

Coordinate and collaborate with external vendors or consultants involved in the project.

Ensure vendor deliverables are met according to agreed-upon timelines.

Conduct vendor deliverable quality assessments to ensure the deliverables are according to what is required by the company and are ‘accepted’ by the relevant company partners.

Support the business to define quality Test strategy, plan and scripts (as well as test support documents such as defect tracker, progress reporting, etc.)

Oversee successful completion of all test phases.

Facilitate project deploy, transition to support team and finally, closure activities, including documentation, and lessons learned.

Requirements:

Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is a plus.

Proven experience (5+ years) as an IT Project Manager, specifically managing ServiceNow projects.

Knowledge and understanding of ServiceNow platform functionalities and configurations.

Strong project management skills, including project planning, resource management, and risk management.

Excellent communication and interpersonal skills, with the ability to engage and influence SME, vendor team as well as business leads.

Strong leadership skills, with the ability to motivate and drive the project team to project success.

Experience in Waterfall project management methodology and frameworks (Agile is a bonus)

Relevant certifications such as PMP, ITIL, and ServiceNow certifications are highly desirable.

Familiarity with IT service management (ITSM) processes and best practicese, basic electrical and troubleshooting practices.

2+ years of experience in the operation and maintenance of a large-scale manufacturing facility

Possess mechanical and electrical aptitude.

• A successful candidate must be self-motivated who can work independently or in a team.