Service Technician - Waterford Village Apartments - 50% Rent Discount!

We are AIR Communities, one of the country's largest owners and operators of apartment communities, managing high-quality properties in most major markets! Our team is passionate about providing exceptional service to our residents and communities. If you're a hardworking, detail-oriented, and customer-focused professional, we want you to join us!

Our Service Team is crucial to AIR Communities, and we show our appreciation by offering Service Techs a 50% rent discount to live onsite. Say goodbye to commuting, save time, gas money, and mileage while spending more time with family. Enjoy calling the community you maintain home.

You will work at Waterford Village, our apartment community located in Lombard, IL.! Check it out here: https://www.waterfordvillageapts.com/

We recognize that every teammate and property is unique, so we consider your skills and experience with an open mind when hiring for this role. Your job title will be based on your skills, experience, and the community's needs.

Job levels: Entry to Service Technician II

Responsibilities:

• May provide technical guidance and training to lower-level Service Technicians and support their technical skill development. (depending on the level you are hired for)
• Provide exceptional service to residents and team members.
• May assist in vendor quality management. (depending on the level you are hired for)
• Perform resident-requested repairs and services independently (e.g., HVAC troubleshooting, complex plumbing installations/repairs, electrical component troubleshooting/replacement, household appliance installations/repairs/replacements).

• 0-3+ years of maintenance experience, preferably in a facilities or building environment OR equivalent certification/education
• Positive attitude with a willingness to learn
• Desire to grow professionally.
• Receiving an education/training in, knowledgeable in, OR skills in the following trades: plumbing, electrical, appliances, HVAC, etc. (job title and pay will reflect your skills and experience)

As an AIR Service Technician, you'll need:

• Proficiency in reading, writing, and speaking English.
• Flexibility to work evenings, weekends, 7-day weeks (as needed), and on-call shifts (at least one week per month) based on community needs and seasonality
• Reliable transportation
• Physical capability to move heavy equipment and machinery

Top AIR Service Technicians are:

• Highly organized
• Team players
• Expert troubleshooters
• Customer-focused
• Tech-savvy
• Mechanically skilled
• Detail-oriented experts.

AIR offers attractive compensation packages that reward performance at the individual, team, and company levels. We start with a competitive base salary, bonuses, and benefit options topped off with:

• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• 15 hours of paid time annually for community service.
• 401(K), Employee Stock Purchase Plans, tuition assistance program, commuter benefits, and pet insurance.
• Opportunities for professional development and career growth.
• Expected pay rate of $18.00-$22.00 per hour. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Paid time off including vacation, holidays, sick time, and wellness bonus days.
• Paid parental leave of up to 16 weeks.
• Up to 100% reimbursement for job-related certifications and licenses.
• Technicians who excel can earn up to $1,500 in quarterly Customer Service Satisfaction bonuses.
• Consumer discounts on various products and services.
• 50% rent discount available at any AIR Community.

Candidates extended an offer will be required to undergo a four-panel drug screening that excludes marijuana testing.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.