Service Supply Planner Jobs

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.

We are now looking for a Service Supply Planner in our Santa Clara Office!

What You'll Be Doing

• At NVIDIA, we keep striving for continuous improvement with our partners. Our team will provide suggestions to the management team of NVIDIA and its subcontractors on how to pursue a higher performance level on our Key Performance Index: committed shipment hit rate, cycle time, and production line efficiency.
• Act as the support person for the factory, the Factory Planning team and the Production Planning team, and address their questions on service supply related issues.
• Work with the production and factory teams to reduce excess, coordinate with the production planning team on alternate part/part numbers, and work with the BU on demand and flexibility trade-offs to ensue every additional liability generated has been carefully weighed.
• Analyze demand shortfalls and changes in supply to prepare a weekly supply summary.
• Act as the critical link within Service Operations to Demand Planning, Production planning, Repair Operations and the Business Units to set priorities and supply strategies.
• Liaise with Repair Operations to ensure we maximize the usage of refurbish material in a timely manner.
• Own service operations' supply commitment for boards, systems and server products to fulfill RMA demand and RMA warehouse stocking.
• When there are capacity, material, or production issues that will prevent satisfying all demand, you will be working with the Planning team’s person in charge to determine tradeoff options and work with internal partners to craft an efficient solution.
• You will use your SAP planning skills to help with all supply related matters (from PO approval, PO generation, PO Maintenance to PO delivery)
• You'll work with the program managers & engineers to develop ramp plans for products from early-stage sampling to production. You will coordinate the transition plan of product revisions based on customer qualification schedules and supply availability.

What We Need To See

• Strong communication, problem-solving, teamwork, organizational, and quantitative skills - Proven track record to document, automate and improve processes and inspire changes cross-functionally to get the results.
• Bachelor degree in Industrial Engineering, Business Administration, Computer Science, Mathematics, Economics or relevant areas or equivalent experience.
• Proficiency in business software applications such as Microsoft Office, Excel, MRP – Excellent analytical skills and hands-on with excel to analyze and manipulate data - formulas, pivot tables. Ability to write excels macros is a plus.
• 5+ years of working experience in the service planning field, preferably planning in SAP
• Language: Excellent English skills on reading, writing, speaking, and listening
• Personality: highly organized, detailed orientated, a self-starter and collaborator with a strong sense of ownership.

Ways To Stand Out From The Crowd

• Direct experience with build-to-order and configure-to-order products and associated supply-chain.
• Experience with Service planning systems (Prophet by Baxter)
• To lead internal and external team members with interpersonal skills to establish preventive action plans that can improve the overall performance of the company.
• To demonstrate consistently the ability to drive solutions to real world operational problems that hinder our ability to hit the goals.
• Capability to independently analyze and understand problem at hand and derive meaningful plan for improvement and influence management decisions.

With competitive salaries and a generous benefits package, we are widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking people in the world working for us and, due to unprecedented growth, our business development teams are rapidly growing. If you're creative and autonomous with a real passion for you work, we want to hear from you.

The base salary range is $84,000 - $166,750. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.

You will also be eligible for equity and benefits .

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.