Service Dispatcher Jobs

Service Coordinator - Dispatch

Our Client is a smart building technology leader with a mission focused on enabling the world’s transition to an efficient and sustainable future through smart, grid-connected buildings. Our hardware-enabled subscription offerings bridge the gap between commercial businesses, utilities, and technology partners to support grid modernization and bring outdated energy infrastructure to the 21st century. Powered by the best data, our platform is designed to identify best-fit energy strategies, reduce waste, and make buildings smarter through controls, automation, and machine learning.

Job Summary

Service Coordinator - responsible for helping to coordinating and assist the Service Management team in the activities related to managing service dispatches and subcontractors.

Essential Duties/Responsibilities

• Assist Service Manager in project management of service dispatch work orders
• Use scheduling and CRM systems to help manage service dispatches with subcontractors
• Manage logistics, purchase orders, work orders and invoice approvals

Requirements

• Ability to work overtime when required
• Construction or facility management experience preferred
• Team player and ability to work well cross functionally
• Electrical or mechanical service industry experience preferred
• Performs well in a fast-paced, multi-tasking environment
• Advanced level Microsoft Excel
• Ability to communicate effectively by phone and email
• 2 - 3 years of service dispatch experience

Location

Remote - USA

Hybrid out offices in Reston, VA or Roanoke, VA if local