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Service Assistant - Bmw
Company | Thompson Organization, Inc |
Address | Doylestown, PA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Motor Vehicle Manufacturing |
Expires | 2023-10-04 |
Posted at | 8 months ago |
The Thompson Organization is known for its competitive brands and its passionate employees, people who understand innovative products and premium service! As a Service Assistant you will work with a great team of automotive enthusiasts. You must have outstanding attention to detail and a proven track record in providing outstanding service!
- Promote service facilities to encourage repeat business
- Handle customer complaints and ensures high customer satisfaction standards
- Greeting customers and scheduling service appointments
- Periodically checks on the progress of the vehicle during servicing and contacts the customer when technicians discover additional problems; gets customer approval to do additional work and explains the work performed and the charges being billed
- Estimate the cost and time needed to do the repair
- Listen to requests of desired service and explain repairs
- Must have great customer service skills
- Reynolds and Reynolds knowledge is a plus!
- Must be able to manage in a fast-paced work environment
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