Service Advisor Assistant Jobs

• WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA!***

Ciocca Chevrolet of Quakertown is seeking an Assistant Service Advisor to join our growing team! No experience required – we will train! With 41 dealerships, 25 brands & 10 collision centers throughout Pennsylvania and New Jersey, don’t miss out on an opportunity to grow with us!

Why choose Ciocca Dealerships?

• Paid Holidays & Paid Time Off
• Modern, state of the art technology & software – iPads, alignment quick check machines
• Employee engagement events
• Employee Referral Bonus Program
• Medical, Dental, Vision, FSA, HSA plans
• Competitive & industry leading pay scale
• Proven career path, promotional opportunities
• Short/Long Term Disability, Life, Accident, Critical Insurance
• Quarterly cash bashes to recognize top performers
• 401(k) Retirement Plan (with employer match)
• Volunteer and community service opportunities
• Employee Assistance Program
• Service & parts discounts

Responsibilities include but are not limited to:

• Keep customer informed on completion times, service expenses, and possible changes
• Greet and assist customers with any inquiries they may have
• Build and maintain relationship with the customer
• Answer characteristic and operational questions regarding the customer’s vehicle
• Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle
• Document declines for services and ask for follow-up on future service considerations
• Consult with the customer on applicable service specials

Qualifications include but are not limited to:

• Strong communication skills to deal with customers and employees
• Detail-oriented
• Proficient computer skills
• Customer relationship skills
• Accounting experience preferred
• Positive, can-do attitude

With 41+ dealerships and growing, there are many opportunities for advancement.

Ciocca Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.

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