Service Administrative Assistant Jobs

Allen Turner Hyundai strives to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Our Mission is "To Serve Our Customers with Respect, Humility, and Excellence", and our promise is to keep delivering the same award winning service and value that our community has come to expect from us through the years.
Benefits

• Medical, dental, and vision insurance
• Long and short-term disability and life insurance
• 5-day work week
• Some Saturdays required
• A friendly, professional work environment
• Paid vacation & holidays
• Matching 401(k) plan & profit sharing
• Employee purchase program
• Employee events and recognitions such as service awards, holiday parties, food truck Fridays, etc.
• Opportunities to advance within the company

Responsibilities

• Assist in answering phone lines for service advisors and service manager
• Follow up with customers to confirm completion of work and satisfaction with their experience
• Utilize manufacturer survey tool to reach out to customers and encourage them to leave a positive review
• Perform various clerical and administrative duties
• Ensuring repair orders are closed correctly and review / resolve discrepancies in cash / credit card payments received the day prior
• Check loaner vehicles in and out to customers and ensure proper documentation of vehicle state
• Help the Service Advisors, Service Manager, and Warranty Administrator as needed

Qualifications

• High School Diploma or equivalent required
• Valid driver’s license and safe driving record
• Automotive experience preferred
• Experience using general office equipment (i.e., copier, fax machine, etc.)
• Ability to sit or stand for prolonged periods of time
• Excellent communication and organizational skills
• Advanced computer software skills
• Ability to perform repetitive data entry tasks, manual dexterity
• 3 years of clerical or administrative support experience

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.