Server/Bartender Jobs

Perform a dual role as Server/Bartender to provide efficient, friendly customer service at all times and to maintain a clean, professional top quality dining experience for all guests.

• Qualifications and Skills
• Responsible for setting up bar, restaurant and/or other work areas.
• A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.
• Ability to handle cash, vouchers, coupons, and credit cards as needed.
• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
• Attend all designated staff meetings and training sessions.
• Greet or welcome everyone, warmly with a smile
• Must be able to communicate and maintain a positive relationship with culinary and stewarding staff.
• Maintain an awareness of liquor costs and minimize waste, which may raise them.
• Must be familiar with all policies related to liquor liability laws.
• Treat colleagues with respect and dignity.
• Maintain clean surroundings
• Strong communication skills.
• Build solid relationship with your Colleagues
  • Treat colleagues with respect and dignity.
• Responsible for set-up, delivery and presentation of all amenities.
• Must be familiar with all revenue-related procedures.
• Follows Sonesta’s grooming standards.
• Responsible for pick-up tables and trays in guest rooms, hallways, elevator ladings, etc.
• Will work in the interior of the hotel, restaurant, lounge and kitchen area with exposure to extreme temperatures.
• You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
• Efficiently and properly perform all service standards.
• Will have exposure to potentially hazardous cleaning chemicals.
• Must know the menu and be able to describe the items to guests.
• Responsible for each check.
• Solve and own all requests/complaints
• Key Job Functions
  • Perform all restaurant side work as designated by the supervisor.
  • Efficiently and properly perform all service standards.
  • Attend to all needs of the guests during meal periods, breakfast, lunch and dinner.
  • Report to Supervisor any need for housekeeping and/or repairs of any equipment or restaurant.
  • Must be familiar with and adhere to all liquor liability laws.
  • Must attend all designated pre-meal meetings.
  • Responsible for setting up bar, restaurant and/or other work areas.
  • Adhere to predefined drink service guidelines and responsible for beverage familiarization. Including regular and specialty cocktails, beer and wine selections.
  • Implement beverage service.
  • Must be familiar with all revenue-related procedures.
  • Control heavy volume at the restaurant, bar and pool area.
  • Perform any other duties assigned by management.
  • Maintain a neat and professional appearance.
  • Maintain an awareness of liquor costs and minimize waste, which may raise them.
  • Must be familiar with all policies related to liquor liability laws.
  • Ability to open and close the bar/restaurant shift assigned.
  • Must serve all guests in a consistent manner, using Sonesta Service Standards.
  • Must be able to bus tables and tray settings and re-set as needed.
  • Must be able to use Micros to open and close checks.
  • Must know the menu and be able to describe the items to guests.
  • Must be able to communicate and maintain a positive relationship with culinary and stewarding staff.
  • Maintain an awareness of all functions, events and meetings taking place at any given time.
  • Greeting guests. Anticipate guest’s needs to create an amazing experience.
  • Ability to use or learn to use coffee maker/urn, microwave, beverage machines, bus trays, dishware, silverware, glassware, queen-mary cart, telephone, pen/pencil.
  • Will work in the interior of the hotel, restaurant, lounge and kitchen area with exposure to extreme temperatures.
  • Will have exposure to potentially hazardous cleaning chemicals.
  • Must have complete knowledge of service time, menu, and specials.
  • Responsible for each check.
  • Responsible for pick-up tables and trays in guest rooms, hallways, elevator ladings, etc.
  • Responsible for set-up, delivery and presentation of all amenities.
  • Attend all designated staff meetings and training sessions.
  • Efficiently and properly perform all service standards.
• Deliver Passionate & Engaging Service to our Guests
  • You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
  • You will consistently deliver our GUEST model:
    • Greet or welcome everyone, warmly with a smile
    • Use eye and ear contact and guest’s name
    • Establish/anticipate needs
    • Solve and own all requests/complaints
    • Thank everyone
• Ability to open and close the bar/restaurant shift assigned.
• You will consistently deliver our GUEST model:
  • Greet or welcome everyone, warmly with a smile
  • Use eye and ear contact and guest’s name
  • Establish/anticipate needs
  • Solve and own all requests/complaints
  • Thank everyone
• Maintain an awareness of all functions, events and meetings taking place at any given time.
• Report to Supervisor any need for housekeeping and/or repairs of any equipment or restaurant.
• Use eye and ear contact and guest’s name
• 1+ years’ experience in a Bartending and/or Server position, preferably in a hotel/resort
• Must serve all guests in a consistent manner, using Sonesta Service Standards.
• Establish/anticipate needs
• Maintain a neat and professional appearance.
• Greeting guests. Anticipate guest’s needs to create an amazing experience.
• Must be able to use Micros to open and close checks.
• Perform any other duties assigned by management.
• Ability to use or learn to use coffee maker/urn, microwave, beverage machines, bus trays, dishware, silverware, glassware, queen-mary cart, telephone, pen/pencil.
• Must be able to bus tables and tray settings and re-set as needed.
• Control heavy volume at the restaurant, bar and pool area.
• Occasional lifting up to 25 pounds.
• Carrying trays.
• Track record of delivering exceptional guest or client experience.
• Appropriate professional appearance and demeanor.
• Adhere to predefined drink service guidelines and responsible for beverage familiarization. Including regular and specialty cocktails, beer and wine selections.
• Thank everyone
• Pushing supply carts.
• Perform all restaurant side work as designated by the supervisor.
• Implement beverage service.
• Must have complete knowledge of service time, menu, and specials.
• Must attend all designated pre-meal meetings.
• Experience with and good understanding of Micros POS
• Efficiently and properly perform all service standards.
• Attend to all needs of the guests during meal periods, breakfast, lunch and dinner.
• Must be familiar with and adhere to all liquor liability laws.

• 401(k) Retirement Plan with Company Match
• Sonesta Hotel Discounts
• Paid Parental Leave
• Medical, Dental and Vision Insurance
• Various Employee Perks and Discounts
• Health Savings Account with Company Match
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Paid Vacation and Sick Days
• Educational Assistance