Senior Vice President Of Sales

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About The Job

We are seeking a Senior Vice President of Sales who is a creative, analytical, experienced leader who will manage the overall direction and strategic initiatives in order to expand and retain our customer base. The incumbent will be a key leader globally and will work collaboratively with the Sales and Growth teams to build an effective, high performing team with scalable team infrastructure.

As Senior Vice President of Sales, You Will…

• Collaborate with internal stakeholders to identify market needs and innovate new products
• Develop strong, collaborative relationships at all levels and work closely with cross functional leaders
• Develop and drive key sales strategies or initiatives
• Develop, maintain, and share perspectives on the competitive landscape as they relate to sales strategies and product/service strategies
• Measure and monitor sales processes in order to improve and enhance performance
• Manage contracts and agreements to ensure that expectations are being established, communicated, and met
• Be a change agent, and play a key role with implementation of new technologies and systems related to the sales and growth teams and function
• Identify where improvements can be made and develop sales plans and strategies to achieve set goals
• Possess a strategic understanding of multiple market spaces and leading trends to proactively identify issues/opportunities/solutions

Requirements

As Senior Vice President of Sales, You Have…

• Superior organizational skills and the ability to follow through
• Highly motivated, self-starter with strong business acumen and negotiation skills
• Strong working knowledge of the company's products, competitive products, and the market
• Demonstrated strong interpersonal and communication skills
• Minimum 15+ years sales/account management experience directly in the contact center or related industry
• In-depth knowledge of selling strategies and methods, as well as employee motivation techniques
• Proven track record for sales success and hitting productivity targets
• Excel at working under pressure and willing to switch gears quickly
• Ability to be creative, transparent and adaptive in a constantly changing environment
• Post-secondary degree, or certificate, with a focus in a related discipline
• Proven tactical and strategic management skills

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!

IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, arrest and conviction records, or any other characteristic protected by law. IntouchCX will comply with all local fair chance ordinances.”

Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship. Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

U.S Department of Labor Posters

Benefits

Benefits of Working as a Senior Vice President of Sales:

• Advanced development trainings
• Competitive salary ranges from $80,000 - $100,000 USD (dependent on experience, certifications, and portfolio)
• Amazing career growth opportunities
• Supplemental pay types: Bonus & Commission Pay
• Industry-leading medical, vision, and dental benefit plans paid by the employee + paid time off and sick time leave benefits (where applicable by legislation)
• Comprehensive well-being & resiliency approach for upskilling, mentoring, and career progression planning