Senior Manager, Warehouse Applications

Description:
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
Interested in disruption? Looking for REAL growth and change? Supply Chain Technology is -- right now – building the pathways to power GameStop’s ascendence. The work our tight-knit teams do every day directly impacts all aspects of our organization. We are the Engine. We are Mission-Critical. Come help us build the revolution.
Supply Chain Technology (SCT) innovates to get physical and digital products to our customers quickly and efficiently. We build, support, and extend the systems that manage order fulfillment, transportation, warehouse operations, and inventory placement across our FCs and thousands of retail nodes. As you may have read in the news, our mission is to make GameStop the e-commerce leader in our space, and we’re looking for WMS team members with bold ideas to lead the way.
We have a rapidly evolving fulfillment network and are looking for WMS Thought Leaders who are passionate about operational excellence and efficiency. They will be the subject matter experts and know exactly how to work with Business Leaders to Design new Business Processes, and then translate business processes into WMS execution. Prior proven experience leading large scale WMS and other System Implementations in the supply chain space is a must for this role.
This is a remote role with occasional travel to FCs and Dallas HQ.
Responsibilities

• Develop detailed work plans, direct project teams, deliver status, meet deadlines, manage to budget to sustain the transformation initiatives.
• Your primary activities will consist of understanding the operational processes within the supply chain network and ensuring that the Warehouse Management system and related applications and integrations are meeting the needs of the business. You will be the hands-on application subject matter expert.
• You will utilize subject matter expertise to provide guidance to the WMS support teams in a dev ops model, driving monitoring and metrics, self-healing and DR strategies, and playbooks to minimize occurrence and impact of production incidents.
• You will collaborate with peer teams and build relationships with our business stakeholders to further our product and technical roadmaps.
• You grow and mentor less experienced developers and support team resources.
• You will supplement and assist the technical support team to ensure fulfillment operations are working smoothly. Where changes are required, you will drive innovative solutions through implementation and support.
• You provide technical leadership through your ideas, design reviews, configuration and coding solutions, and driving the SDLC.
• You will lead our WMS transformation to upgrade our facilities to use Manhattan Active.
• You are expected to operate with a high level of autonomy, and your approaches reflect mature judgment and good instincts with a customer-first mentality.

Qualifications

• Experience with Designing and implementing WMS integration with MHE systems.
• Experience in at least one programming language such as RPG, Java, C++, C#.
• Strong written and verbal communication and the ability to explain complex concepts to others at varying levels of expertise throughout the organization.
• Good understanding of WMS integration with host systems.
• Bachelor’s Degree in Computer Science, Logistics, or other related field or equivalent experience.
• 10+ years of Hands-on experience with Manhattan WMOS and/or Manhattan Active in a large scale retailer is required; experience with other WMS platforms beneficial.
• Experience leading teams and leading WMS Implementations for large scale retailers and distribution facilities.
• Must have participated in a minimum of 3 full lifecycle (end to end) WMS implementations.
• Experience with other warehousing systems including Labor Management, Warehouse Control Systems, Yard Management and Business Intelligence are required.
• Skilled in SQL and data analysis, and the ability to relate data to business process.
• Experience starting up new distribution facilities.
• Experience with SDLC processes like, including coding standards, code reviews, source code control management, build processes, testing, and operational support.
• Experience mentoring growing and advancing less experienced developers.
• 10+ years of non-internship professional WMS software configuration, extension, and support experience.
• Experience with configuring and supporting material handling equipment of various types and vendors.

Preferred Qualifications

• Experience as a SME and technical partner in complex cross-team programs.
• Demonstrated leadership with regard to operational excellence.