Senior Manager, Medical Strategy & Innovation

WHO WE ARE:

Veterinary Emergency Group (VEG) is revolutionizing the Veterinary Emergency experience. Our mission is to help people and their pets when they need it most. Emergency is our middle name. It's all we do, so we do it best.

The way that Veterinary Emergency was meant to be is now a reality. We are reimagining every part of the process with a unique customer experience, a highly trained emergency focused staff, and on-site advanced diagnostic tools and treatments. Our patients see a doctor right away and clients can stay with their pet through every step of the process. We literally tear down old walls to unite customers with their VEGgie heroes and to see the amazing work they do. We liberate our employees to be all they can be. We brush away systems that don't make sense. We crush old rules. We make new rules.

CULTURE AT VEG:

At VEG, we want people and their pets to feel safe, secure, and valued. We aim for our employees to feel the same way. We lead with our values of togetherness, openness, heroic helping, and meaningful moments. We are actively evolving to ensure that VEG is not only the best and brightest place to come work today, but also a leader in how we think about talent and development so that our employees grow along with us. For our customers and their pets, we find a way to say, "Yes". We do the same for our employees.

WHO WE NEED:

We are looking for a leader who can join our Medical Training team to focus on critical strategy and innovation projects. This role will involve working with many stakeholders and developing an in-depth understanding of our business and the role that training plays in improving everything from customer and patient outcomes to VEGgie retention to financial performance.

• You are intrinsically motivated
• An entrepreneur
• You are curious and eager to learn
• You are able to break down ambiguous, long-term projects into specific milestones
• You are able to define and navigate trade-offs in a logical way
• You are adept at budgeting and forecasting
• You are able to take the 10,000 foot view and think big picture about the future while also executing at the 10 foot level
• You are willing to travel up to 20% of the time to our existing training centers and VEG hospitals
• You are comfortable pivoting as needed based on feedback
• You are organized and able to hold yourself and others accountable
• You will be at VEGquarters (White Plains, NY) at least 3 days per week when not traveling for work
• A present, hands-on leader
• You are able to engage with and rally a diverse range of stakeholders from across the business
• A strategy and execution pro
• A collaborative, confident team player

WHAT YOU CAN EXPECT TO DO:

• Collaborate with internal subject matter experts to create Medical Training programs and initiatives that address VEG's highest priority areas
• Lead hiring process for training center staff
• Identify and clear roadblocks that prevent VEGgies from fully utilizing VEG's Medical Training resources
• Ensure that our training programs are clearly defined and information is accessible to leaders
• Develop and execute business plan for the training center
• Develop a deep, data-driven understanding of what Medical Training levers we can pull to address specific needs
• Partner with key stakeholders across the business to strategically guide our Medical Training offerings
• Help define what great outcomes and ROI look like for Medical Training initiatives and adjust focus and resources accordingly
• Use qualitative and quantitative information to inform decisions about expanding current training programs or creating new ones to address unmet needs - including when to leverage internal vs. external training opportunities
• Become an expert and strategic thought partner for our frontline leaders on Medical Training opportunities at VEG
• Incubate and launch our first internally-managed training center for practical medical training
• Build budget and own P&L

WHAT YOU NEED:

• 5-7 years of work experience in a high performing business
• Bachelor's degree
• Alignment with VEG's mission & core values
• Exceptional communication, problem-solving, and organizational skills
• Loves animals and wants to be a part of a company that loves animals and the people who care for them
• Comfortable in a start-up environment
• Preferred: Experience managing people and owning a P&L
• Demonstrated ability to build programs and execute projects from the ground up
• High degree of confidence using Google Suite (Google Sheets, Google Slides) for analysis and communication in the workplace
• Adept at working with a variety of stakeholders

WHY YOU SHOULD CHOOSE US:

• Access day 1 to an Employee Assistance Program
• Monthly cell phone reimbursement and company laptop
• 401K with company match
• Dog friendly
• Medical, Dental and Vision benefits beginning day 1 of employment!
• 10 weeks of parental leave with 100% pay
• Pay Range: $100,000 to $150,000 salary per year depending on experience
• Casual office attire

VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!