Senior Manager, Marketing Analytics

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!

As our Senior Manager of Marketing Analytics, you will deliver insights using primarily quantitative data to support marketing business. If you are an experienced marketing analytics leader with the ability to provide clarity of business performance, identify growth opportunity, and drive alignment to maximize impact, this could be the perfect match!

What You Get To Do Every Day

• Become the knowledge center; you will manage your learning agenda to identify and gather relevant data, accumulate insights, and provide recommendations for operational excellence
• Support Marketing strategy; you will partner with business owners to define strategy and align analytics resources to ensure the implementation of the strategy and its success
• Lead CRM Marketing Analytics; you will be the go-to person for the business to seek analytics support for the entire end to end flow
• Own both supply and demand marketing performance measurement; you will synthesize performance data to define success metrics, publish performance reports, and thus find opportunities for improvements

Minimum Requirements

What You Bring To The Role

• 10+ years of experience in analytics that is focused on first-party data
• Ability to manage multiple projects simultaneously in a fast-paced, high-growth environment
• Expert proficiency in query languages such as SQL
• Proven track record of owning and defining framework for domain analytics
• Ability to excel in a dynamic, fast-paced environment
• Strong written and verbal communication skills
• 5+ years of experience in marketing analytics, both online and offline, with expertise in CRM, Brand, and modeling
• Proven ability to deliver high complexity analytics projects involving methodology development, analysis, strategic recommendations, and presentation of findings
• Strong experience with designing, implementing, providing and interpreting results of A/B testing or causal inference models
• Ability to build and maintain relationships, solicit cooperation, and achieve results through collaboration
• Ability to work well independently and on a team

Preferred Requirements

• Experience in eCommerce and Retail industries is highly preferred

Compensation|Benefits|Perks

• Unlimited Discretionary Time Off (DTO) & 9 Paid Holidays
• Medical, Dental & Vision Insurance Day 1
• Up to 40 hours of paid time off is available to cover missed shifts following a positive COVID-19 diagnosis
• Paid parental leave
• Employee Stock Purchase Plan (purchase stock at discounted rates)
• 401K (with company matching up to $1000)

The expected salary range for this role is $151,195.00 - $198,941.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

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The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.